Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified September 22, 2022

Because the person was polite abd answered every question

Because the person was polite abd answered every question

Insurer: Trupanion Canada

By: Tanis

Useful
Verified September 22, 2022

Claim

Quick and easy

Insurer: Trupanion Canada

By: Margit

Useful
Verified September 22, 2022

Super easy claim for my sick doggo

Quick easy on-line claim. No fuss and payout was handled quickly too. What more can you want? Enough to think about with a sick doggo, so was glad for the hassle free experience.

Insurer: Trupanion Canada

By: Marc

Useful
Verified September 22, 2022

trupanion jazz

responded fast

Insurer: Trupanion Canada

By: Richard

Useful
Verified September 22, 2022

Your company was amazing how much u cared for my dog jack when he had his surgery yesterday.

Your company was amazing how much u cared for my dog jack when he had his surgery yesterday. How fast u sent the money to vet without your company ??I don’t know what I would have done

Insurer: Trupanion Canada

By: Holly

Useful
Verified September 22, 2022

Veryhelpful.

Veryhelpful. Carefully explained what I had to do to file a claim.

Insurer: Trupanion

By: Rochelle

Useful
Verified September 22, 2022

Because she explained the benefits that would apply to my dog Bailey

Because she explained the benefits that would apply to my dog Bailey

Insurer: Trupanion

By: Linda

Useful
Verified September 22, 2022

Carmen was very helpful and caring and resolved the issue.

Carmen was very helpful and caring and resolved the issue.

Insurer: Trupanion

By: Jackie

Useful
Verified September 22, 2022

Everyone is so helpful

Everyone is so helpful

Insurer: Trupanion

By: Ruthi

Useful
Verified September 22, 2022

Got the information I needed quickly

Got the information I needed quickly

Insurer: Trupanion

By: Karyn

Useful

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