Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


September 25, 2022

Awesome Service

The service is awesome and super easy to deal with. I can’t ask for a better pet insurance company!

Insurer: Lemonade

By: Alexis

Useful
September 25, 2022

Best pet insurance

So glad I did my research and found pets best insurance. Excellent service. I recommend to everyone.

Insurer: Pets Best

By: Sharon

Useful
September 25, 2022

Mr

We have used ASPCA insurance for a number of years and have been quite pleased with their service. It is a reputable company and they deliver as promised.

Insurer: ASPCA

By: Keith

Useful
Verified September 25, 2022

Peace of Mind

Always prompt replies if vet has remembered to submit. Rarely any question of the coverage, again usually only if claim is submitted incorrectly.

Insurer: Trupanion Canada

By: Dawn

Useful
Verified September 25, 2022

Trupanion in my corner is peace of mind

Amazing- supportive when I felt lost Trupanion was there for me

Insurer: Trupanion Canada

By: Seana-Lee

Useful
Verified September 25, 2022

Best pet insurance company

Efficient and speedy

Insurer: Trupanion Canada

By: Valerie

Useful
Verified September 25, 2022

Trupanion is amazing!

Always recommend Trupanion! Easy to process claims and very fast to complete.

Insurer: Trupanion

By: Luz

Useful
Verified September 25, 2022

Trupanion insurance is the best!

Excellent service and quick reimbursement!

Insurer: Trupanion

By: Leslie

Useful
Verified September 25, 2022

Remi

Quick and easy.

Insurer: Trupanion

By: Eric

Useful
Verified September 25, 2022

Great service! We love Trupanion!

The Trupanion customer service is too-notch. We’ve just lost our dog and besides covering what was included in our policy, they were very thoughtful and send us an email with their condolences. If we have a pet again, we’ll definitely get Trupanion! No question about that!

Insurer: Trupanion

By: Barbara

Useful

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