Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified October 08, 2022

Everything was explained and went smoothly

Everything was explained and went smoothly

Insurer: Trupanion Canada

By: Lloyd

Useful
Verified October 08, 2022

Getting Tully’s pad all better

Everything was very fast and the people I texted with were very helpful.. it was a good experience to deal with you guys. Hopefully nothing else will happen to Tully

Insurer: Trupanion Canada

By: Debbie

Useful
Verified October 08, 2022

Fast.

Fast. Easy. Reliable.

Insurer: Trupanion Canada

By: Angela

Useful
Verified October 08, 2022

can always rely on trupanion .

always reliable and spot on.

Insurer: Trupanion

By: Raymond

Useful
Verified October 08, 2022

Reliable pet insurance

Best customer service Prompt payment

Insurer: Trupanion

By: Deborah

Useful
Verified October 08, 2022

friendly and have been easy to work with

friendly and have been easy to work with

Insurer: Trupanion

By: Anna

Useful
Verified October 08, 2022

Wonderful

Great service. Thank yoi

Insurer: Trupanion

By: Patricia

Useful
Verified October 08, 2022

My Maggie has been covered by Trupanion for about 11 years and although we haven't had to claim and enormous amount thank goodness we have made a few claims over the years and Trupanion has been there for us.

My Maggie has been covered by Trupanion for about 11 years and although we haven't had to claim and enormous amount thank goodness we have made a few claims over the years and Trupanion has been there for us. So now that my girl is a senior it gives me some peace of something very serious occurs that Trupanion will be there.

Insurer: Trupanion

By: Rebecca

Useful
Verified October 08, 2022

Quick, Simple, and Friendly Phone Setup

Quick and simple, the person on the phone was very friendly and offered to explain any questions about Pet Insurance!

Insurer: Trupanion

By: Tommy

Useful
Verified October 08, 2022

the procedures are easy and responses are quick

the procedures are easy and responses are quick

Insurer: Trupanion

By: Cathy

Useful

Compare top pet insurance providers plans.