MedVet Mandeville

This facility was 1 1/2 hrs from us, but was recommended by our vet for our fur baby's knee surgery because the surgeons are Board Certified. When I called to schedule appointment, I had questions. Dr. Doyle called me to answer my questions before even making our appointment. They got us in next day for consult & surgery. The facility is clean and reception greeted us upon entering. The surgery coordinator talked to me and then Dr. Doyle came in to examine my pet, go over surgical procedure & explain some of his expertise in this surgery (which helped my anxiety). They called when she was going into the OR. Dr. Doyle called before starting procedure and again after to explain what he had to do. Then a nurse called to give me an update on my baby. I was told I could call at any time throughout the night to check on her & they could send me pictures too. I received a phone call the next morning with another update. When we went to pick her up, they explained discharge instructions & said to call anytime with questions/concerns. They took excellent care of my baby before, during, & after surgery. They called a few days later to see how she was doing at home & to schedule followup visits. It is expensive; however, the staff took excellent care of my baby & Dr. Doyle did great on the surgery! They're also an ER vet, which means 24/7 staff. My baby had a torn ACL & Meniscus repaired. This requires an overnight stay at vet. Most vets don't have overnight care. Thank you Dr. Doyle & staff at MedVet Mandeville!!!💚 ***Picture is at home with her ice pack. Didn't want to show incision, which looks great, as some may not want to see it. ***

posted: 12/18/2024

The way we were treated was beyond amazing. It felt like not only was Abby (my pet baby) taken care of but they had so much compassion for us as her people. By the time we left we knew everyone by name. They were so kind to us. Abby was very touch and go, and there were multiple times we didn't know if she would make it, but her care team never gave up! They gave her the same exceptional care regardless of her prognosis and they never stopped giving us updates on every single change, good or bad. It was a transformative experience as far as pet care goes and I will forever be grateful to this team for saving her life and for giving us such kind and thoughtful care. The front desk too. They were always ready with a kind word, a compassionate emotional response or a smile. They watched our rollercoaster with Abby's fragile state and always showed us such love and support. Whatever the formula is at MedVet it's perfect. I know it's the people. Compassionate team of doctors, nurses, and staff. I also am incredibly appreciative of how transparent the care is. If I wanted to see her I was always welcome. If I asked for a picture they would send me on. I even heard them hold a phone up for another person's pet so that her mom could talk to her. It was so touching.

posted: 10/27/2024

Cannot say enough good things about Medvet and the care they provided to my Banks. He was treated with the utmost kindness and compassion. Medvet provides exceptional medicine and makes you feel like family the whole time. Huge thanks to Dr. Cody Doyle and the surgery, ICU and emergency teams for taking care of my dude. You’re in great hands with this team.

posted: 09/14/2024

I was very blessed to have my cat, Henry, referred to MedVet. Everyone I had interaction with was friendly, positive, and very helpful. Dr. Yates explained everything that was going to be done and the results in language that was easy for a worried cat mom to understand. Henry is in the best hands !

posted: 07/20/2024

We had to put our childhood cat down and each staff member we met was kind, attentive, and compassionate. They gave us the time we needed to grieve and were very respectful of our wishes. Very grateful for how they handled everything.

posted: 10/27/2024