Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified October 15, 2022

Tater

Dry informative and answered all the questions.

Insurer: Trupanion

By: Robert

Useful
Verified October 15, 2022

Trupanion enrollment

Easy and very self explanatory. Great experience

Insurer: Trupanion

By: Haley

Useful
Verified October 15, 2022

Amazing

I have always had wonderful, fast, helpful service which makes everything so much easier

Insurer: Trupanion

By: Shirlann

Useful
Verified October 15, 2022

Great service

It was great service and easy to do.

Insurer: Trupanion

By: Lourdes

Useful
Verified October 15, 2022

No hassle during very sad week.

My dog passed away after a brief illness. Trupanion paid the claim right away.

Insurer: Trupanion

By: Anne-Marie

Useful
Verified October 15, 2022

awesome

never a problem.

Insurer: Trupanion

By: Susan

Useful
Verified October 15, 2022

New to pet insurance

Quick and easy

Insurer: Trupanion

By: Phyllis

Useful
Verified October 15, 2022

Excellent and personalized service

Trupanion has been an amazing provider over the years. The personalized customer service and convenience of the app has allowed me to provide the best care for my pet with confidence in my coverage.

Insurer: Trupanion

By: Eric

Useful
Verified October 15, 2022

Absolutely LOVE Trupanion

Very easy to do online!

Insurer: Trupanion

By: Joslyn

Useful
Verified October 15, 2022

excellent customer service

excellent customer service

Insurer: Trupanion Canada

By: Paula

Useful

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