Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Great service
Great service
Insurer: Trupanion
By: Jenny
Helpful customer service
Helpful customer service
Insurer: Trupanion
By: Terri
BEST decision I ever made!!!
I always brage, rave and urge others to go with Trupanion. You've been covering my two babies since they were a couple of months old and I could not have come this far without you. Getting Tru coverage was one of the best decisions I've ever made. You've helped me financially and emotionally with the needs of my two dogs and I can't thank all of you enough!! xo
Insurer: Trupanion
By: camille
Senior Director
Michael, the insurance agent was great.
Insurer: Trupanion
By: Charlene
My claims are always reviewed in a timely manner and reimbursement is issued immediately.
My claims are always reviewed in a timely manner and reimbursement is issued immediately.
Insurer: Trupanion
By: Mary
Grateful
Our kitten was critically ill and Trupanion covered a great deal of the expense and I was very grateful for the customer service that I received from Trupanion. Our kitty is making a complete recovery and we are so grateful for the peace of mind that Trupanion provided with the medical expenses
Insurer: Trupanion
By: Maria
Always very helpful
Always very helpful
Insurer: Trupanion Canada
By: Ashley
Consistently good service - quick reimbursement.
Consistently good service - quick reimbursement....which is important! Thank you!!
Insurer: Trupanion Canada
By: Ingrid
Great experience
Great experience
Insurer: Trupanion Canada
By: Kelly