Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Always easy to submit claims quick turnaround time.
Always easy to submit claims, quick turnaround time. Thankful every time I have to submit a claim that I have Trupanion
Insurer: Trupanion
By: Meghan
Because of my prior experience with Trupanion.
Because of my prior experience with Trupanion. They are friendly, helpful, and prompt with claims.
Insurer: Trupanion
By: Carol
Love Trupanion ????
Easy folks ti work with.
Insurer: Trupanion
By: Christine
Great customer service
Great experience! Great customer service!
Insurer: Trupanion
By: Sonya
Excellent service and support
Great response
Insurer: Trupanion
By: Jim
Lightening Fast!
I haven't stopped talking about Trupanion's faithful coverage and fast priority preapproval for my beloved Dandie, 14 yr old Papillon.
Insurer: Trupanion
By: Ann
Amazing service
Insanely quick. Easy to use
Insurer: Trupanion
By: Alyssa
Great claims experience
My initial claim was processed as new instead of ongoing. So a deductible was charged when it shouldnât have been. The process to get it corrected was quick and easy. Appreciate Trupanion!
Insurer: Trupanion
By: Sarah