Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Always a good experience when working with them
Always a good experience when working with them
Insurer: Trupanion
By: Brenda
always friendly and helpful and claims are paid quickly
always friendly and helpful and claims are paid quickly
Insurer: Trupanion
By: Robert
Always prompt informative answers
Always prompt informative answers
Insurer: Trupanion
By: Eileen
Becca was wonderful.
Becca was wonderful. She was kind, patient, helpful and informative.
Insurer: Trupanion
By: Karrah
Highly Recommend!!
Easy process to sign up & veterinarian recommend!
Insurer: Trupanion
By: Barbara
Easy submission process and quick turnaround for reimbursement.
Easy submission process and quick turnaround for reimbursement. Thank you!
Insurer: Trupanion
By: Elisabeth
Excellent service
Excellent service
Insurer: Trupanion
By: Ann
Friendly informative cared about my pet.
Friendly, informative, cared about my pet. Asked questions and made sure I was completely informed.
Insurer: Trupanion
By: shawn