Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified October 14, 2022

sorry pushed wrong button

Fast and efficient

Insurer: Trupanion Canada

By: Lois

Useful
Verified October 14, 2022

Quick reimbursement, very happy with the support

I received the reimbursement that I was expecting. Exactly as was described in our policy. It was quick and communication smooth. Emails were replied in 12hrs or less. Very happy with my 1st claim.

Insurer: Furkin

By: Marta

Useful
Verified October 14, 2022

great service and coverage

because it was nice and easy and the representative was very kind and informative

Insurer: Trupanion

By: Kimberly

Useful
Verified October 14, 2022

Excellent response time by caring employees !

Excellent response time by caring employees !

Insurer: Trupanion

By: Andrew

Useful
Verified October 14, 2022

So glad I bought Trupanion

I am so pleased with Trupanion. My dog developed a heart condition, and I can’t tell you how glad I am to have Trupanion insurance. I submit my invoices and never have trouble getting claims paid, usually in a few days. I have recommended Trupanion to many friends.

Insurer: Trupanion

By: JANE

Useful
Verified October 14, 2022

Thanks

Megan was awesome

Insurer: Trupanion

By: Nathan

Useful
Verified October 14, 2022

Sarah was very nice and helpful .

Sarah was very nice and helpful .

Insurer: Trupanion

By: CONNIE

Useful
Verified October 14, 2022

Trupanion has been very helpful and easy to work with.

Trupanion has been very helpful and easy to work with. Thank you!

Insurer: Trupanion

By: Alex

Useful
Verified October 14, 2022

Trupanion has been very helpful to me and my cats!

Trupanion has been very helpful to me and my cats!

Insurer: Trupanion

By: Susan

Useful
Verified October 14, 2022

Trupanion is by far the best pet insurance I've ever worked with.

Trupanion is by far the best pet insurance I've ever worked with. Customer service and insurance are unbeatable!

Insurer: Trupanion

By: Kaylin

Useful

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