Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Fast and efficient
Insurer: Trupanion Canada
By: Lois
Quick reimbursement, very happy with the support
I received the reimbursement that I was expecting. Exactly as was described in our policy. It was quick and communication smooth. Emails were replied in 12hrs or less. Very happy with my 1st claim.
Insurer: Furkin
By: Marta
great service and coverage
because it was nice and easy and the representative was very kind and informative
Insurer: Trupanion
By: Kimberly
Excellent response time by caring employees !
Excellent response time by caring employees !
Insurer: Trupanion
By: Andrew
So glad I bought Trupanion
I am so pleased with Trupanion. My dog developed a heart condition, and I canât tell you how glad I am to have Trupanion insurance. I submit my invoices and never have trouble getting claims paid, usually in a few days. I have recommended Trupanion to many friends.
Insurer: Trupanion
By: JANE
Sarah was very nice and helpful .
Sarah was very nice and helpful .
Insurer: Trupanion
By: CONNIE
Trupanion has been very helpful and easy to work with.
Trupanion has been very helpful and easy to work with. Thank you!
Insurer: Trupanion
By: Alex