Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Great service/
Experience with trumps ion has been really good all along.
Insurer: Trupanion Canada
By: Terry
Because everything was clearly presented to me
Because everything was clearly presented to me
Insurer: Trupanion
By: Cheryl
Jazz is thrilled to be insured??
Brandi was excellent!
Insurer: Trupanion
By: Lori
Great Pet Insurance!
Easy filing of claims, quick payments, excellent communication.
Insurer: Trupanion
By: Ellen
Excellent and fast service!
Fast and excellent service! Thank you
Insurer: Trupanion
By: Valerie
Great service!
Great service!
Insurer: Trupanion
By: Lesley
Disappointed
I never received an email or text as to whether or not my claim was accepted. I looked it up myself and found that it wasnât but no reason as to why it wasnât, especially since I previously submitted a similar claim. Disappointing.
Insurer: Trupanion
By: Karen
Trupanion is great!!
My claim was handled quickly!! The team there are always friendly and kind!!
Insurer: Trupanion
By: Cheryl