Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Peace of mind with Furkin
Jaclyn was so helpful. Now I can have the peace of mind knowing that I donât have to worry if something happens! Thank you Jaclyn!
Insurer: Furkin
By: Sherie
Breathing easier.
All my questions were answered by polite, friendly, helpful people. Many available options to choose from that were affordable.
Insurer: Trupanion
By: Louann
Trupanion Great company / good coverage
easy to work with. quick turnaround time processing claims.
Insurer: Trupanion
By: Paula
Expert customer service and prompt resolution for payment.
Expert customer service and prompt resolution for payment.
Insurer: Trupanion
By: Scott
Recent experience
Good experience by phone after non functioning link and asking for better phone connection
Insurer: Trupanion
By: KEVIN
Great service so far call center is really good.
Great service so far, call center is really good. You can tell they love pets.
Insurer: Trupanion
By: Laura
Get a quote! It's cheaper than you think
I can't say enough great things about this company. Your staff is so knowledgeable and easy to work with. So few people have dog insurance because they think it's too expensive but have never even looked into it. My dog was unexpectedly diagnosed with bi-lateral cruciate ligaments disease in both hind legs (which he was born with.) This wasn't discovered until he was 4 and started limping for no reason. Thank God I had him insured! He just underwent his final surgery and is now in post rehab. He will be starting Hydrotherapy shortly and once fully recovered, it will be as if he never had an issue at all. l will never again be without doggy insurance. Because of you we were able to get him the best care possible. Thank you!!! Thank You!!! Thank You!!! And to think, for full coverage, all I had to give up in exchange for his monthly premium was ONE Starbucks drink a week. It wasnât an added expense, it was a trade off and if you love your pet like your child, a small trade off is well worth the piece of mind knowing that no matter what the future brings, your baby will have the best care possible at a price almost anyone could afford.
Insurer: Trupanion
By: Jodi
I have had coverage for 10 years and your service is extraordinary.
I have had coverage for 10 years and your service is extraordinary.
Insurer: Trupanion
By: Patricia