Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified October 29, 2022

Love My Lab

Always quick and easy

Insurer: Trupanion

By: kelly

Useful
Verified October 29, 2022

Great customer service!

Brandy was very helpful and patient with me.

Insurer: Trupanion

By: Rich

Useful
Verified October 29, 2022

excellent protection for Frankie with quick response

excellent protection for Frankie with quick response

Insurer: Trupanion

By: Joanne

Useful
Verified October 29, 2022

No stress sign up!

Fairly Clear instructions

Insurer: Trupanion

By: Carol

Useful
Verified October 29, 2022

Friendly courteous treatment

Friendly courteous treatment

Insurer: Trupanion

By: Phil

Useful
Verified October 29, 2022

I was a policy owner for 13 years and was highly satisfied with the way they processed claims

I was a policy owner for 13 years and was highly satisfied with the way they processed claims

Insurer: Trupanion

By: Rosemary

Useful
Verified October 29, 2022

Glad to feel safe about my fur baby.

It was easy and my questions were answered in an informative and curteous manner.

Insurer: Trupanion

By: Elizabeth

Useful
Verified October 29, 2022

Nothing but the bestthe people working at Trupanion are wondergul

Nothing but the best,the people working at Trupanion are wondergul

Insurer: Trupanion

By: Lisa

Useful
Verified October 29, 2022

Great experience

Polite and easy to do

Insurer: Trupanion

By: Beverly

Useful
Verified October 29, 2022

Professional understanding competent knowledgeable & very nice

Professional, understanding, competent, knowledgeable, & very nice

Insurer: Trupanion

By: Marsha

Useful

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