Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Trupanion has been great
Extremely easy and efficient
Insurer: Trupanion Canada
By: Dean
Happy I signed up to Trupanion!
Friendly and personable service. Thank you
Insurer: Trupanion Canada
By: Patricia
GREAT PROSPECTIVE PET INSURANCE COMPANY
contact with Rachel your employee was as if i were talking to an old friend and she was completely knowledgable about it
Insurer: Trupanion
By: Mary
Customer service was wonderful and very helpful
Customer service was wonderful and very helpful
Insurer: Trupanion
By: Jerry
Our interaction with Trupanion was excellent.
Our interaction with Trupanion was excellent. It was prompt and compassionate during this difficult time.
Insurer: Trupanion
By: Paul
Very happy fur fam
Submitting a claim is such a pleasant experience. So easy. And such quick response/reimbursement. Very happy :-)
Insurer: Trupanion
By: Mina
Excellent consumer experience
The claims process end to end from process of submission to claims being settled was simple and very efficient. Excellent client experience.
Insurer: Trupanion
By: Subbiah
Great experience
The lady was very patient and answered all my questions.
Insurer: Trupanion
By: Judy
Was not easy to find where to apply coupon code my breeder gave me but Steve who I spoke to on the phone was able to fix and address quickly and effortlessly.
Was not easy to find where to apply coupon code my breeder gave me but Steve, who I spoke to on the phone, was able to fix and address quickly and effortlessly.
Insurer: Trupanion
By: Jarred
Excellent claims processvery fast ??
Excellent claims process,very fast ??
Insurer: Trupanion Canada
By: Michael