Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
Other Categories
Sign-up
Cordial, knowledgeable
Insurer: Trupanion
By: Kathy
Sierra got my question answered quickly and was very helpful.
Sierra got my question answered quickly and was very helpful.
Insurer: Trupanion
By: Sean
Aubrey listened well and understood my concerns.
Aubrey listened well and understood my concerns. Thank you
Insurer: Trupanion Canada
By: Susan
Great service during a hard time.
Great service during a hard time. She was quick and eager to help us submit a pre approval for our beloved boy Oakley
Insurer: Trupanion Canada
By: Denniel
I had no problemsthe ladies I was speaking to spoke to me as if they knew me(niceunderstandinghumerus)My questions got answered nicely and kindly
I had no problems,the ladies I was speaking to spoke to me as if they knew me(nice,understanding,humerus)My questions got answered nicely and kindly
Insurer: Trupanion Canada
By: Krista
This young lady was so kind and quickly saw the issue and fixed it now I have my info
This young lady was so kind and quickly saw the issue and fixed it now I have my info
Insurer: Trupanion Canada
By: Carol
Amazing Team
I have been with Pets plus Us through 2 dogs . Anyone I speak to is kind efficient and patient. I highly recommend them . I had a sick dog that eventually died and they helped me a lot .
Insurer: Pets Plus Us
By: Deborah
Support
If I ever doubted pet insurance I will never entertain it again. Trupanion has always been there for Bo and Bear during minor events and most recently a big one. I can always count on them. Amazing support and a great help when most needed. Thank you all at Trupanion!
Insurer: Trupanion
By: Melba