Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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you guys are the best !
you guys are the best !
Insurer: Trupanion
By: Roy
Exceptional service
As usual prompt service with no hidden gotcha's
Insurer: Trupanion
By: Sam
Absolutely the best pet insurance
Fast and always completely helpful and very compassionate. Been with them 15 years . They are the best.
Insurer: Trupanion
By: Diane
Wonderful Service!
I have been amazed by the caring nature of the Trupanion crew. The speed with which my boy Presley's claims are processed is super fantastic! I have told many, many, many family members & friends about Trupanion.
Insurer: Trupanion
By: JOLENE
A great Pet Insurance!
The Lady was very informative and convinced me to make the decision to sign up.
Insurer: Trupanion
By: Paul
Love and recommend Trupanion to anyone w
Trupanion responded quickly, and will talk you through anything you donât understand
Insurer: Trupanion
By: Diana
Insurance
Very easy and lady was very helpful
Insurer: Trupanion
By: Eric
Very helpful as with others.
Very helpful as with others. The staff is always compassionate, take the time to explain and guide you through any situation. I feel like Iâm speaking to a friend Iâve known my whole life.
Insurer: Trupanion
By: Donna
the refund procedure is very fast and easy.
the refund procedure is very fast and easy. My puppy did Total Hip Replacement surgery due to her Hip Dysplasia, the bill is huge but Trupanion can directly bill the vet. I pick up my puppy after surgery with everything already done and I only need to pay more own portion. I am very satisfied how Trupanion keep tight with the Vet and make it easy for the pet parents. Definitely a 10/10
Insurer: Trupanion Canada
By: Jess
Highly recommended
Very friendly and knowledgeable staff.
Insurer: Trupanion Canada
By: Alexandra