Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Great customer service
Bernard was very helpful and explained the plan very clearly
Insurer: Trupanion
By: Becky
Trupanion customer
Good customer service good plan very helpful with questions needed to be answered
Insurer: Trupanion
By: Lynda
Great experience.
Quick and efficient.
Insurer: Trupanion
By: Annette
Great Service!
The coverage is straightforward & easy to understand. Reasonably priced & the service & assistance I've received from Trupanion associates has been fantastic!
Insurer: Trupanion
By: Nicholas
Amost computer illiterate
Not your problem. I had trouble navigating. The person I talked to walked me through it. Quite simple even for me.
Insurer: Trupanion Canada
By: Paul
Thankful insured pet
Trupanion did a fantastic job working with our vet and moving our claim quickly. I have and will recommend Trupanion to any friends and family who are thinking about getting a pet.
Insurer: Trupanion Canada
By: Sharon
Great Service
Trupanion stands behind their product. Service turn around time is lightning quick
Insurer: Trupanion Canada
By: dale
Highly recommend!
Excellent customer service from Jacklyn, she provided me with all the answers for my inquiries. Would highly recommend!
Insurer: Furkin
By: Arlene