Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
75,511 total
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Check and update shots
Very friendly, courtesy, and very gently with my little girl
Great Service
Efficient, helpful, friendly, responsive service.
Insurer: Pets Best
By: Betty
Peace of Mind with Pets Best: A Young Dog Owner's Experience
We're immensely thankful for Pets Best! With two young pups, we've had our fair share of vet visits, and they've always processed our claims quickly and efficiently, covering everything from accidents to spaying/neutering. Their customer service is truly top-notch!
Pet's Best is The Best!
We are so happy that we went with Pet's Best. We chose coverage for accidents and couldn't be happier with the price for coverage. It's even better than my discounted insurance from employer. You all made a very worrisome dog fight less worrisome knowing we were covered. You were communicative and quick throughout the whole claims process. I highly recommend pet insurance and especially Pets Best as you all are, seriously, "The Best" Pet Insurance! Thank you so, so much. "
Insurer: Pets Best
By: Danna
Great claim experience from Pets Best!
It's hard to have a sick pet, so it really helps to know that Pets Best is there to help with the financial part. It makes a huge difference! The claims process was very easy and the payment was quick. I'm so appreciative of the great service!
Insurer: Pets Best
By: Jenifer
Save the Day
I have had several pets over the years that have been insured by Pets Best. They always have been fair in their financial decisions. I have had several animals with cancer and serious illnesses and Pets Best has always been there for me, even now with my present animals. I trust their decisions and would recommend them to other pet owners, which I have already done in the past. Do your investigations but in the end you will find Pets Best is the BEST.
I can call Pets Best my family
Great service, fast and easy. I would highly recommend.
Healthy Paws Couldn’t Be Better
I’ve been a happy Healthy Paws client for more than a decade. They’ve covered multiple dogs with multiple issues, including major surgeries, all without any issues. Their claims process is amazing - I can submit a claim before I even get home from the vet and receive my reimbursement in just a few days. Their team is friendly and professional and they genuinely care about their clients and their pets. Cannot recommend them highly enough!
Pets Best
I highly recommend Pet’s Best to any pet owner. They have been highly professional, worked with me to design a policy that met my needs, and quickly processed claims. Having pet insurance allowed me to make decisions that extended my dog’s life.
So thankful for choosing Pets Best
I picked up Pets best very early after getting my bulldog. I have received amazing service on every aspect with customer service, claims and the ease of filing and reimbursement. My bulldog has had bilateral knee replacements and I’m so thankful for having Pets Best