Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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The agent was very knowledgeable and…
The agent was very knowledgeable and helpful. Good service.
Insurer: Sonnet
By: Larissa
Insurance for pets that care about furbabies
Pumpkin Pet Insurance made it fast and easy to sign up my pups.. answered questions to process the application fast and easy ..
Insurer: Pumpkin
By: Yolanda P. Cantu
Stefanie was very friendly helpful and professional
Very friendly and helpful
Insurer: Prudent Pet
By: Tamara Petak
Lauren M is wonderful
Lauren M is wonderful. She went through all of Fetch’s offerings, listened to my concerns as a new puppy parent to understand what policy would make the most sense for Hazel now and into the future. I’m excited to have Hazel insured with Fetch for the foreseeable future.
Insurer: Fetch Canada
By: Autumn Bleed
Friendly service
Joshua Sabado was friendly, knowledgeable, and helped me with establishing my new puppy's insurance.
Insurer: Fetch
By: Cathy
Positive experience with Healthy Paws
It has been about nine years since our dog has been insured with Healthy Paws. It has been a very positive experience. Our dog has multiple health problems and I cannot imagine how I can afford all those veterinary bills had we not have this insurance. Only once did I have a problem with an obnoxious agent years ago but that got solved. Provided you have all the invoices and complete doctors reports everything goes smoothly and swiftly. I can recommend Healthy Paws.
Insurer: Healthy Paws
By: Maria Handl
After searching for pet insurance it…
After searching for pet insurance it was no secret I was confused. So many choices to pick from. Call after call to different companies and still so many unanswered questions. One of my many calls around went to Fetch Pet Insurance. After speaking to Aileen, she walked me through and filled me in on every aspect of pet insurance. Without her I would still be looking and probably paying more for less. Thank you again Aileen ,you truly are the best. P.S. Willie says Woof!
Insurer: Fetch
By: joe knerr
I love Embrace Pet Insurance
I love Embrace Pet Insurance! It is so easy to upload a claim and they process it right away!! If you have any questions or concerns, their staff is helpful and quick to resolve your problems (if any):)
Insurer: Embrace
By: Julia Bakos
Excellent Pet Insurance
Figo has always covered our Claims quickly. Very thankful to have both our Dogs insured with them. Excellent customer service too.
Insurer: Figo
By: Joanne
They were very fast in completing my…
They were very fast in completing my claim! I got like 90% of the bill back!! I’m very happy with this insurance:)
Insurer: Embrace
By: Claudia Baeza