Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,742 total


Verified January 09, 2023

So friendly and helpful

Your representative, “ Delanie” was so friendly and helpful.

Insurer: Trupanion

By: Louise

Useful
Verified January 09, 2023

Because the customer service was great

Because the customer service was great

Insurer: Trupanion

By: Patricia

Useful
Verified January 09, 2023

Every representative is so kind caring and well informed in addition the financial help is immense when you have a sick pet.

Every representative is so kind, caring and well informed, in addition, the financial help is immense when you have a sick pet. Thank you!

Insurer: Trupanion

By: Mary

Useful
Verified January 09, 2023

Excellent customer service

Excellent customer service

Insurer: Trupanion

By: Beverly

Useful
Verified January 09, 2023

Great Service

Excellent fast handling. Thanks

Insurer: Trupanion

By: Adam

Useful
Verified January 09, 2023

friendly and helpful

friendly and helpful

Insurer: Trupanion

By: Shannon

Useful
Verified January 09, 2023

I am so pleased with Trupanion's expedite service availability to be available and compassion.

I am so pleased with Trupanion's expedite service, availability to be available and compassion.

Insurer: Trupanion

By: Lynda

Useful
Verified January 09, 2023

Harry’s progress

It couldn’t be easier to get a claim payment.

Insurer: Trupanion

By: William

Useful
Verified January 09, 2023

It was a simple experiance because my Vet was linked into the system.

It was a simple experiance because my Vet was linked into the system.

Insurer: Trupanion

By: Chantel

Useful
Verified January 09, 2023

Fiona review

prompt response. Good explanation of payment.

Insurer: Trupanion

By: Judy

Useful

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