Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified January 16, 2023

Excellent customer services

Excellent customer services

Insurer: Trupanion

By: Linda

Useful
Verified January 16, 2023

I’m very satisfied with the claim payments Trupanion makes to me.

I’m very satisfied with the claim payments Trupanion makes to me. The online process to make a claim is very easy. All the Trupanion representatives are helpful, supportive, and caring of my pets.

Insurer: Trupanion

By: Kay

Useful
Verified January 16, 2023

Ivy was very professional and helpful.

Ivy was very professional and helpful. She was able to answer my question when I called.

Insurer: Trupanion

By: Deb

Useful
Verified January 16, 2023

Great customer service!

Knowledgeable, experienced, and friendly!

Insurer: Trupanion

By: Cynthia

Useful
Verified January 16, 2023

So far my interactions with TC personnel have been positive - professional friendly and helpful .

So far my interactions with TC personnel have been positive - professional, friendly and helpful .

Insurer: Trupanion

By: Katie

Useful
Verified January 16, 2023

Trupanion is the best!

Super fast!!! Highly recommend Trupanion!

Insurer: Trupanion

By: Gail

Useful
Verified January 16, 2023

Turpanion is always a pleasure to work with.

Turpanion is always a pleasure to work with. Best thing we ever did for our pet.

Insurer: Trupanion

By: Kimberly

Useful
Verified January 16, 2023

Very helpful and knowledgeable!

Very helpful and knowledgeable!

Insurer: Trupanion

By: Ramona

Useful
Verified January 16, 2023

Fast and Efficient

10 she was great and accommodating.

Insurer: Trupanion Canada

By: Sharleen

Useful
Verified January 16, 2023

The Best Insurance for Your Pet

Always a professional, friendly service regardless of the person on the other end ifcthe call

Insurer: Trupanion Canada

By: Elena

Useful

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