Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
75,511 total
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Would recommend to anyone…
The representative Manuel was very knowledgeable and, accommodating. I would recommend him and your insurance for pets to anyone
Insurer: Nationwide
By: Melissa
Simple
"When your best friend is not doing well the last thing you want to think about is dealing with insurance claims. PetsBest process was simple and quick - letting me get back to what is important- taking care of my best friend "
Insurer: Pets Best
By: Raya
My representative took the time to…
My representative took the time to explain the plan and the differences. Very helpful
Insurer: Nationwide
By: customer
Life Savers!
My experience with PetEmbrace has been amazing! They have been there when I have needed them most and they have been very reliable. The only downside to using this insurance is having to pay out pocket first but they are pretty quick with the reimbursement so its a win. I have personally called their customer service and I felt very welcome and they help me with any issues I had. I think the price is very good for 2 pets covered with the comprehensive and illness plan.
Insurer: Embrace
By: customer
Pet's Best is an easy company to deal with.
Pet's Best staff have been helpful when I called for assistance when filing a claim. Pet's Best also emails me when there is a delay in the claim process.
Insurer: Pets Best
By: Kimberly Bernth
Darren is great
Darren is great! So helpful and resourceful.
Insurer: Nationwide
By: customer
Great Coverage, Reasonable Price
Having Fetch Pet insurance has been a great experience. Claims are reviewed and paid quickly. This has allowed me to get the care and medications needed to keep my little buddy healthy. Highly recommend this insurance for all pets.
Insurer: Fetch
By: Linda
I am new with Fetch and so far I am…
I am new with Fetch and so far I am very pleased with your company. All associates have been very courteous and helpfull. I spoke with Belinda today who helped me get my account updated. She was most helpful, very professional, polite, etc.
Insurer: Fetch
By: Deborah Morse
Specialist i talked to was great
Specialist i talked to was great
Insurer: Nationwide
By: customer