Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified February 05, 2023

Always prompt response and service as promised!

Always prompt response and service as promised!

Insurer: Trupanion

By: Larry

Useful
Verified February 05, 2023

Thank you

Best and immediate service.

Insurer: Trupanion

By: Steven

Useful
Verified February 05, 2023

Happy

Customer service was very friendly

Insurer: Trupanion

By: Amy

Useful
Verified February 05, 2023

friendly on the phone promptly provided me with the answers to my questions

friendly on the phone, promptly provided me with the answers to my questions

Insurer: Trupanion

By: Abigail

Useful
Verified February 05, 2023

?? Trupanion

It is always very easy to file a claim and you take care of almost immediately! I love Trupanion ??

Insurer: Trupanion

By: Carol

Useful
Verified February 05, 2023

I love Trupanion!

you guys are always timely and make it so convenient to submit claims. I have actually recommended you to several people just this past week who took down your information. They don't have my name, but they have yours!

Insurer: Trupanion

By: Nicole

Useful
Verified February 05, 2023

Trupanion review

I have always been so pleased with Trupanion that I recommend to all my friends.

Insurer: Trupanion Canada

By: Nadine

Useful
Verified February 05, 2023

It was a great experience at a time when I really just needed everything to go well.

It was easy and a family member has trupanion already so I know about it

Insurer: Trupanion Canada

By: Annette

Useful
Verified February 05, 2023

The customer service is fantastic.

The customer service was quite efficient. Your web site was not helpful.

Insurer: Trupanion Canada

By: Elaine

Useful
February 04, 2023

Forever thankful to Healthy Paws

My dog recently had to undergo back surgery and I was so worried. Thanks to Healthy Paws for being there for him, their care and professionalism has been the best. We have been with Health Paws for most of his life and this was the best choice I could made to insure my dog has the protection if it is needed.The customer service has always been excellent and have addressed my concerns or issues incredibly quick. Thank you so much Healthy Paws. Love Love Love

Insurer: Healthy Paws

By: Alena

Useful

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