Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Claims are Easy with Trupanion!
Always so well done with no hassle! Thank you Trupanion!
Insurer: Trupanion
By: Pamela
Because the person was wonderful and deserved the high rating.
Because the person was wonderful and deserved the high rating. She went all the way to check on the very best answer for my questions. She treated me with respect and helped me by finding the answer I needed.
Insurer: Trupanion
By: Gertrude
Dormez tranquille assurez vos chiens
Cette note est plus que correcte car j ai étais écouté et conseillé par une personne exemplaire Yasmine merci
Insurer: Trupanion
By: Sandrine
I am very happy with the service provided
I am very happy with the service provided
Insurer: Trupanion
By: Louis
Outstanding (& I mean REALLY OUTSTANDING!
Outstanding (& I mean REALLY OUTSTANDING!!) customer service!!
Insurer: Trupanion
By: Suzanne
Stress Relief!
The claim process was fairly easy. I received status updates regularly and when I called to to request help, was treated so kindly and had all my questions answered and no matter who I spoke with, was always asked how my fur baby was doing and was told to give her a hug. I found that gesture very sweet and caring. I highly recommend Trupanion Pet Insurance. It is a good feeling to have someone in your corner when your baby is not feeling well. Thank you so much.
Insurer: Trupanion
By: Mona
Vanessa was very polite and professional
Vanessa was very polite and professional
Insurer: Trupanion
By: Mike
D. Vittum
Very happy with my representative, Melissa Ramirez, who was very knowledgeable, friendly and took the time to make sure I understood everything about the insurance and processes. Very pleasant experience.
Insurer: Trupanion
By: Deborah