Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,258 total
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Spot pet insurance so far has lived up…
Spot pet insurance so far has lived up to my expectations and have responded quickly to my claims.
Insurer: Spot
By: Judy M
Easy and accessible without wasting…
Easy and accessible without wasting time.
Insurer: Sonnet
By: Michaël
Immediate response and the clarity…
Immediate response and the clarity provided. Little red tape.
Insurer: Trupanion
By: Evangelos
Easy to submit claims.
Easy to submit claims. Fast review & approval process. Claim paid quickly.
Insurer: MetLife
By: Martin
Reimbursement was Simple and Quick
Our pet needed surgery on her back hind leg and our MetLife Pet insurance made filing our claim and receiving reimbursement easy. We are so thankful that we chose MetLife!
Insurer: MetLife
By: customer
They are the best so glad I chose spot…
They are the best so glad I chose spot for my pet insurance I recommend them always
Insurer: Spot
By: Patricia Williams
They were able to help me…
They were able to help me immediately,the process is not complicated
Insurer: Embrace
By: Kerry Allen Hawkins and Daniel
Always keeping me updated on changes to…
Always keeping me updated on changes to my policy. Really quick at reviewing claims and even contacted my dog’s vet office to retrieve documentations that I was missing. The plan is easy to understand. Reimbursement is fast too.
Insurer: MetLife
By: customer
Everything was easy to understand.
Everything was easy to understand.
Insurer: MetLife
By: Neyda Carranza
Great Service & Easy Claim Filing
Great representatives who answer questions/concerns professionally, efficiently and effectively. Embrace deals directly with my vet if further info is needed on a claim. Claims are easy to submit. Fair pricing.
Insurer: Embrace
By: Sharon marshall