Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Excellent service and very friendly.
Excellent service and very friendly.
Insurer: Trupanion Canada
By: Melanie
For the most part Trupanion is the most solid pet insurance I know of.
For the most part, Trupanion is the most solid pet insurance I know of. Brad was friendly and helpful! A don't usually go to a 9 for anything, so I was really happy, thanks
Insurer: Trupanion Canada
By: Jill
Great service
Great service
Insurer: Trupanion Canada
By: Brian
Iâve been very pleased with the customer service I have received.
Iâve been very pleased with the customer service I have received. The staff are super friendly and lovely to deal with.
Insurer: Trupanion Canada
By: Blaire
Because they are the best pet insurance company I have ever used.
Because they are the best pet insurance company I have ever used. The customer service people are just the best ever. Helpful and infomed!
Insurer: Trupanion
By: Kay
good customer service
good customer service
Insurer: Trupanion
By: Vincent
I was sitting on the floor at the emergency vet with my dog.
I was sitting on the floor at the emergency vet with my dog. I was already out of my mind for obvious reasons and I had questions about filing a claim since my regular vet does it electronically and I have no idea how to do it. She told me everything I needed to know and she said it was all going to be covered and of course she gets 10/10 for being a soothing voice in the middle of a nightmare experience!!!
Insurer: Trupanion
By: Candice
Like the service I've been given so far with the personnel that I've delt with over the phone.
Like the service I've been given so far with the personnel that I've delt with over the phone.
Insurer: Trupanion
By: Terry