Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
75,511 total
Other Categories
I am not very computer literate
I am not very computer literate, however by following directions that were easily understood I was able to file a claim. Your website is very user friendly. I also had a conversation not too long ago with one of your employees and was very pleased with how considerate and helpful she was.
Insurer: Embrace
By: Noelene
Customer Service was great as always
Customer Service was great as always
Insurer: Embrace
By: Kathie Moon
The representative Karly who assisted…
The representative Karly who assisted me with obtaining pet insurance through Fetch was wonderful. Karly answered all of my questions and was very knowledgeable.
Insurer: Fetch
By: Denise Doss
The agent was very knowledgeable and…
The agent was very knowledgeable and helpful. Good service.
Insurer: Sonnet
By: Larissa
Insurance for pets that care about furbabies
Pumpkin Pet Insurance made it fast and easy to sign up my pups.. answered questions to process the application fast and easy ..
Insurer: Pumpkin
By: Yolanda P. Cantu
Stefanie was very friendly helpful and professional
Very friendly and helpful
Insurer: Prudent Pet
By: Tamara Petak
Lauren M is wonderful
Lauren M is wonderful. She went through all of Fetch’s offerings, listened to my concerns as a new puppy parent to understand what policy would make the most sense for Hazel now and into the future. I’m excited to have Hazel insured with Fetch for the foreseeable future.
Insurer: Fetch Canada
By: Autumn Bleed
Friendly service
Joshua Sabado was friendly, knowledgeable, and helped me with establishing my new puppy's insurance.
Insurer: Fetch
By: Cathy
Positive experience with Healthy Paws
It has been about nine years since our dog has been insured with Healthy Paws. It has been a very positive experience. Our dog has multiple health problems and I cannot imagine how I can afford all those veterinary bills had we not have this insurance. Only once did I have a problem with an obnoxious agent years ago but that got solved. Provided you have all the invoices and complete doctors reports everything goes smoothly and swiftly. I can recommend Healthy Paws.
Insurer: Healthy Paws
By: Maria Handl
After searching for pet insurance it…
After searching for pet insurance it was no secret I was confused. So many choices to pick from. Call after call to different companies and still so many unanswered questions. One of my many calls around went to Fetch Pet Insurance. After speaking to Aileen, she walked me through and filled me in on every aspect of pet insurance. Without her I would still be looking and probably paying more for less. Thank you again Aileen ,you truly are the best. P.S. Willie says Woof!
Insurer: Fetch
By: joe knerr