Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Best insurance provider
I had a very good experience with Trupanion. Having them as our insurance provider gave us comfort during one of our most difficult times with our pup. I would recommend them to anyone who has a pet. They take good care of your fur babies.
Insurer: Trupanion
By: Julie
Coco is in great hands if ever needed !!
Because speaking with Diane was a pleasure and she answered all my question and was excellent to talk to.
Insurer: Trupanion Canada
By: Peggy
Bon service en français lorsque demandé
Bon service en français lorsque demandé
Insurer: Trupanion Canada
By: Claudette
Great experience
Easy, fast works great for our pet
Insurer: Trupanion Canada
By: Danila
Good service
Good service
Insurer: Trupanion Canada
By: Sheena
My New Pup's Security Health Net
How quickly they responded to my questions in a pleasant anf informative way.
Insurer: Trupanion Canada
By: Beverly
My call was answered quickly and I was helped easily and quickly.
My call was answered quickly and I was helped easily and quickly.
Insurer: Trupanion Canada
By: Jane
Never had a problem with the insurance.
Never had a problem with the insurance. Love the employees too.
Insurer: Trupanion Canada
By: Kristie
Facile
Service rapide
Insurer: Trupanion Canada
By: Nathalie
Trupanion has been helpful to me with my pets.
Trupanion has been helpful to me with my pets. Quick approvals, direct billing and no issues with claim approvals.
Insurer: Trupanion Canada
By: Shannon