Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws is the only pet insurance I trust to protect my dogs!
I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.
Insurer: Healthy Paws
By: Jason
Easy to use great insurance
It is easy to file a claim and they respond quickly. The claims are paid quickly and are easy to understand. I am very satisfied with them and would highly recommend.
East claim submission and fast payment
After emergency treatment for a dog bite, we were left with a few thousand dollars in vet bills. I submitted a claim directly through the portal by filling out a few questions and uploading the pdfs of the bills. I was able to check the status of my claim right in the portal. Once a decision was made, it was explained very clearly and the payment came through in a few days. Thank goodness we had Pets Best!
Insurer: Pets Best
By: Hunter
Healthy Paws was a lifesaver. No annual caps was the key.
Our Rocky boy was discovered to have a Thymoma last October. Before that, he had never been to the vet except for yearly checkups. We were completely shocked by this diagnosis which required surgery and then he had complications of pneumonia and we nearly lost him several times. From what I've seen stop reading this review and get your pets on healthy paws right now. They do not have annual caps like many other companies out there so Healthy Paws is a no-brainer. I hope you never place a claim but if you do have to you will be covered and you can focus on your fur baby and not worry about anything else. Rocky is finally home recovering and we are extremely blessed
Healthy Paws
My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.
Unable to update a claim
A claim was denied as a preexisting condition, it was not, there should be an option to communicate regrading a claim and the decision.
Insurer: Pets Best
By: Deborah
A Complete Scam - Avoid Pets Best at All Costs!
If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.
Insurer: Pets Best
By: Daniel
Pets Best pet insurance
I’ve been a customer for about 11 years, I have two dogs, I like Pets Best because you can choose your coverage and deductible, they also offer a wellness plan that covers vaccinations and other preventive services. My account is easy to access and navigate. Uploading my vet bills are easy, once you upload your bills they immediately give you a response that your claim has been received. They also notify you if there is additional information needed and if there is a delay in processing.
STAY AWAY !!
Joined for 2 months now and 1st Claim Petsbest paid $0. TIME TO CANCEL THEM
Insurer: Pets Best
By: Randy
Lifesaver
PB has literally saved our dog’s life. Our dog was diagnosed with a challenging condition 5 months ago. We were able to move forward with treatment without delay thanks to our PB coverage. They’ve covered everything their policy said it would without harassing us or our vet for exhaustive information. Claims are easy to file from your phone. I have no complaints about PB and recommend them to everyone.
Insurer: Pets Best
Veterinarian: Royal Vista Veterinary Specialists, A Thrive Pet Healthcare Partner
By: Robyn