Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We received our refund quickly and…
We received our refund quickly and direct deposited into the account. They made it easy to submit claims and upload medical records and invoices. They updated me during the process so I knew what stage we were in. I recommend fetch I have been with them for over 10 years when they company was called petplan. Thanks for having our backs yet again!! For people who will go broke saving their pets (like me) pet insurance is super important!
Insurer: Fetch
By: Andrea
11 years of positive experiences …
Over the 11 years Luke has been insured with Healthy Paws we have had nothing but positive experiences with his claims. It is such peace of mind knowing that I can afford to get him the medical care he needs. Thank you very much for making his life better when it’s needed!
Insurer: Healthy Paws
By: Jacquie Benthin
Not happy with PetsBest
I chose PetsBest based on other reviews I read & Reddit threads saying they processed things quickly and were a good company. I am not happy so far--my first issue is technology. I had to reset my password, and when I clicked the reset link in my email, I got some message that the token was already used (it wasn't). There was absolutely no way to reset my password at that point, meaning I had to get in touch with the company. There is no way to email them, and the chat on their website said nobody was available/I had to call. When I called, I was on hold for an ungodly amount of time and never even reached a person. Eventually, I found my password and finally logged in- but what would have happened if I never found it??? Second, in regards to claims, they take SO LONG to process. Reviews & threads said that they were fast, but that was obviously not true. I get emails apologizing for the delay and it just takes far too long to get things processed. I am not really happy with my experience so far and am grateful I only paid quarterly and that my dog is still young enough so I can switch companies. I do not recommend Pets Best.
Insurer: Pets Best
By: Danielle
Timely attention to claims submitted
Timely attention to claims submitted, & timely reimbursement for covered claims.
Insurer: Nationwide
By: Janet S.
So easy
Very easy to file a claim and upload documents.
Insurer: Fetch
By: Christine
Healthy Paws is the best
I actually posted on Facebook five years ago when I signed up for Healthy Paws. Without any encouragement from the company, I wanted my friends to know how good they are. You get what is stated - no surprises. I have gotten reimbursed several times within 24 hours. I love my pets and knowing I have good insurance takes a lot of the stress away. My first experience with a company that will go unnamed was very different. Always nickel and diming, taking up to three months to pay. Yes, healthy paws is more expensive, but worth every penny. Big piece of advice- sign up as soon as you bring your pet home. This way you will not have to deal with pre-existing conditions if your pet is puppy age. And you pay a lot less for puppies.
Insurer: Healthy Paws
By: Lisa Schanzer
good support
good support - Trupanion interfacing directly with my Veteranarian makes it much easier to process claims,
Insurer: Trupanion
By: Keith
First time I ever had Kitty Health insurance!
First time I ever had kitty insurance, and would recommend HIGHLY! Used my policy once in 9 years, then kitty had a a major emergency. Do your homework, I did. Compare coverage, limits/caps, deductibles, etc. Healthy Paws covered an unexpected medical crisis and allowed me to get the best care and a treatment plan that I could afford. Reimbursement was prompt, and easier to do than it used to be, downloaded snapshots and emailed right in. Direct deposit payouts. No fax, snail mail, etc, but you can submit claims that way.
Insurer: Healthy Paws
By: Val G.
The response time on providing feedback…
The response time on providing feedback and being reimbursed were incredibly fast.
Insurer: Pumpkin
By: Susan L. Naples
Metlife is easy to use
Metlife is easy to use. Easy to submit claims, which get reviewed fast and payments out within a week.
Insurer: MetLife
By: customer