Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy!
The claims submission process was easy and understandable. They processed the claim quickly. Thank you!
Pets Best
I researched every insurance program for several days before choosing Pets Best for my new puppy. I am very satisfied with my choice. Pets Best is so easy to file claims online, very quick to keep you informed and extremely quick to reimburse me directly depositing into my checking account. The EOB is very easy to understand and I’m so glad I took the time to research every policy out there and didn’t just ask friends. I checked the reviews and I can honestly say Pets Best is aptly named for they truly are the best.
Fantastic company
I have never been so happy with an insurance company as MetLifePets! They have excellent customer service and the easiest processing of my claims. I am so happy that I have this company because they make dealing with anything regarding our Filo healthcare very easy and it’s affordable for all that we receive in our policy.
Fast and easy reimbursement.
I followed the straightforward reimbursement process and submitted the receipt for the surgery. I'm pleased to report that within just two weeks, the money was deposited into my bank account. It was such a relief to have the financial aspect taken care of so efficiently.
Journey's Health
Pets Best is so great in processing our claims, and keeping us updated on our insurance. We are so pleased with the Pets Best Insurance which helps us with our older dog. Invaluable assistance.
Pets Best is best!
Our 17+ year old Miniature Schnauzer just passed away. We bought her health insurance policy when she was 9 weeks old. Though I know that no similar policy exists today but our long experience with Pets Best was the best experience we have ever had with any health insurers human or pets. They paid all of her claims without dispute or questions which in the last year included her hydro and laser therapy which kept her mobile until she passed. She had access to the best specialists including her cardiologist, ophthalmologist, neuro, internist and general vet. Despite her increasing medical bills as she aged that far exceeded the premiums they always paid her claims and allowed her to enjoy a long, happy and healthy life We and Cooper thank Pets Best for being there.
Grateful
They were very fast processing and reimbursing claims for my dog. they also reached out by email to see how my dog was feeling. it was very easy to upload copies of my receipts. I was very happy that I have the insurance to pay for the medical needs for my dog.
Won't pay claim
Submitted claim. Embrace wanted more details from the vet, also from the first vet that they required a wellness check when we adopted the dog from the shelter. Paperwork submitted but they wanted more. There is no more. Dog with us less than a year, from a shelter, got wellness review when purchased policy for which I pay for one year coverage up front. They keep saying they want more paperwork. There is none and so they just have not paid anything on the claim and I am reviewing to suggest others stay away from this compay.
Insurer: Embrace
By: Bob
Good Experience
have had Pets Best pet insurance for 2 years now and they have paid almost all claims submitted to them. And the way I can do it right online is easy. I do not have the plan that includes wellness because I can't afford it living on one income. So they didn't cover my dog's dental. But all the other claims they covered. The price does go up annually because pets get older with possible more problems. But I still recommend them for your furry family. "