Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet Insurance Policy
My dogs is developing arthritis in his front joints and requires frequent injections in order to treat the symptoms. The injections are expensive but are covered under our insurance policy. Currently the costs are applied towards our deductible but once the deductible has been met we receive reimbursement for most of the costs. Getting our pet insurance several years ago with Pets Bests was a very smart decision on part. The policy has been a great help towards reducing surgery and treatment related expenses.
Great pet insurance and claim process
Using this pet insurance and filing my claims were simple and reasonable.
Absolutely pathetic
Every time I submit a claim they say that they need more information and can't process my claim. Half the stuff that I submit for a claim they deny. I've been waiting almost 2 weeks for a refund and they keep saying that they need more information when the app won't even download on my phone. I've had countless problems with their app. I'm done. I'm about to just switch insurance companies.
Illness claim
Pets Best worked surprisingly well. My pup was vomiting for over 24 hours so I took him to the vet. Based on the vet's experience and my dog's symptoms, he just treated the nausea rather than doing a lot of exploratory procedures. I was worried that the insurance would not cover it since there wasn't a cause determined, but they did (towards my deductible). The claims process was very easy and the communication was clear. I did a lot of research before purchasing this policy and it worked as well as I had hoped.
Best Insurance Ever
I have had to file several claims, but all have been paid without a problem. Filing us super easy and the customer service is superb. I had gotten a different Insurance for anothwr one of my dogs because it was cheaper and promised a higher reimbursement, well, you know how the saying goes, "you get what you pay for." Needless to say I ended up adding my puppy to my current insurance and now I refer people to Pets Best all the time because I know it really is the Best out there!
Prompt Easy rei,mbursement & great %
It was so easy to get reimbursed- I sent all billing to Insurance and within 5- 8 weeks, I received a check for about 70% of bill. I was ecstatic
Insurer: Pets Best
By: Liz
Easy and Fast Claims Processing
Very easy to file claims. Reimbursement is quick. Receive notifications throughout the claims process of status.
Happy
I put a small claim in and was happy with the communication and ease of filing, it did take longer then I thought to get it back. Overall happy with Met
Best insurance experience ever
I love this company and enjoy how easy it is to file a claim. My dog gets the upmost highest level of care she deserves while I don't stress about the finical strain. You guys have saved her quality of life more than once. I'm forever grateful
The best decision I could have made for my dog
My rescue bulldog mix, Winston, has had a myriad of health problems, including needing surgery for elbow dysplasia and now 2 torn ACLs. Luckily, I got pets best insurance for him when he was a puppy, so I can make sure he gets all his needed vet care without worrying about the cost. I tell literally everyone I know, get pet through pets best asap!! I have saved thousands of dollars over the 4 years Winston has been insured, and it's such a relief knowing I can get all the medical care he needs, specifically his surgeries.