Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 05, 2025

Very easy to make a claim and very fast…

Very easy to make a claim and very fast response.

Insurer: MetLife

By: customer

Verified December 05, 2025

Kept me updated on my reimbursement and…

Kept me updated on my reimbursement and sent the funds in a timely manner. Very nice customer service .

Insurer: MetLife

By: customer

Verified December 05, 2025

Claims are paid promptly and the process is user-friendly!

The website is easy to use, the claims process is straightforward, claims are paid promptly, and emails communicating the status of a claim are appreciated.

Insurer: MetLife

By: Therese Bessette

December 04, 2025

They take your payment and after two…

They take your payment and after two months, I have nothing to show from this company but letters. I pay my payments and except to be reimbursed

Insurer: Pets Best

By: Linda Flynn

Verified December 04, 2025

Satisfied

Always receive my claims quickly with good explanation of payment

Insurer: MetLife

By: Jcm

Verified December 04, 2025

We have only had Metlife for a couple…

We have only had Metlife for a couple months but they have been wonderful with coverage and reimbursements. No problems.

Insurer: MetLife

By: Liz

Verified December 04, 2025

Quick & easy claim submissions

Quick & easy claim submissions

Insurer: Pumpkin

By: Michelle Price

Verified December 04, 2025

The turnaround is much better but it's…

The turnaround is much better but it's always a question for me based on on my previous experience.

Insurer: MetLife

By: Sharon Valko

Verified December 04, 2025

Very easy to file a claim and very…

Very easy to file a claim and very quick to get a response

Insurer: MetLife

By: customer

Verified December 04, 2025

Metlife insurance experience was great…

Metlife insurance experience was great for my pet and myself. Great customer service and easy claim submission. Clear documentation on the claim processing status and good response time

Insurer: MetLife

By: customer

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