Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best is the actual best
I have had pets best insurance for years for all three of my Boston terriers. The claims process is easy to understand, my claims are processed efficiently, and the cost of the premium is very reasonable. I have had surgeries, behavioural health, and illnesses all covered. Everything from BOAS surgery to a corneal ulcer to a benign histiocytoma to behavioral health. I am consistently impressed with the high-quality of service provided by this company. I could not recommend it more highly.
Peace of Mind
"Pets Best has allowed me to get the best care for my dogs without having to worry about whether I can afford it. One of my dogs tore his ACL and all associated care was covered (minus the deductible and copay.) 10 months later, he tore the other one, and again, all covered. My other dog had a mystery ailment and x-rays, bloodwork and meds were covered. I was able to just concentrate on getting my dog the treatment she needed and that has brought me such peace of mind. I have been very happy with the service from Pets Best! "
Terrible Insurance
Began my dogs insurance 3 months prior to the incident happening. Was told because she had seasonal allergies 4 years ago they would not approve her claim for antibiotics on her hotspot.. it took almost 2 months to get a response regarding this claim…highly recommend saving yourself stress and time and not going with Pets Best.
PROMPT RESPONSE AND PAYMENT
Pets Best promptly responded to our claim. The turnaround time from initiation of claim to payment was prompt and efficient. Pets Best communicated well throughout the process I have already recommended Pets Best to other pet owners!!
Very Satisified
"The claims process is easy to progress through on-line. Instructions are easily understood, claims are handled in a quick fashion, Explanation of Benefits are easy to follow and payment to my bank account is made rapidly. Very satisfied with the overall process."
Knee surgery reimbursement
We were pleasantly surprised at the timeliness and amount HP reimbursed us for our dog's knee surgery. We have a long road of recovery/rehabilitation and hope HP will keep helping ease that financial burden.
Avoid. They will rip you off.
They deny everything based on geralizatjons and diagnosis from themselves and not what doctors say. My dog had a puppy scratch on her belly and they said it was allegies even though my vet didn’t. Then they proceeded to deny anything she has ever had because it shares potential symptoms with allergies. Then there is the “we don’t raise prices based on age or claims” but then they will go and raise it every single year. I have had my dog for 5 years and each year it has gone up 20-40 %. It started at $75. Now it is up to 170 a month. This company is a scam. Avoid at all costs.
Worry less, wag more!
You never want to have to use this insurance, but it REALLY is one of the best plans when your pet needs care! There's no concern about the cost of vet care, you can focus on making the best medical decision for your little love bug! Our little big man Barney needed eye surgery to repair "cherry eye" and HealthyPaws was exceptionally prompt with reimbursement and expressed much care and concern for the well-being and recovery of our sweet boy! It just doesn't get any better than this!
Insurer: Healthy Paws
By: TOM
Easy Claims and Payments
In the last 2 years, we have had more claims that I would like with my sweet pup and Pets Best has been there to rely on. My girl got very sick and had to be hospitalized for several days. I was so thankful that I didn't have to worry about the cost, knowing I had a reliable insurance company. They processed my claims quickly which really helped make a very difficult time a little less stressful.
Pet’s Best is the Best!
Ease of filing a claim, quick payout of benefit. My cat turned out to have sino-nasal adenocarcinoma. The bill at the specialty hospital was high, but I paid it to get the appropriate tests and the best vets. Pet’s Best quickly paid out 90% of the charges. It was 1000’s of $$ I am more than satisfied.