Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
Other Categories
Silver Lining
After taking my dog to the ER for a snake bite and a stay that lasted 3 days in the ICU, I uploaded my claim to Pets Best mobile app. It was straightforward and easy. I was able to add my account information for direct reimbursement. I got a message from Pets Best that it was received, when it was delayed for a week, and when it was paid. I'm relieved they covered my claim as explained in their coverage plan. A silver lining after a difficult time for my family.
Pets Best Insurance
I cannot recommend Pets Best insurance enough. My dog recently had major surgery on her ACL. The claim was well over $10,000. Now she has an internal infection and all her screw and plates have to be removed. We are looking at another $10k plus. The first surgery, we were responsible for approx. 1,500 of the over 10,000 cost. Our sweet girl is 14 years old. The last thing anyone wants to do is euthanize your beloved pet because you can't afford surgery. I am grateful, beyond words, that we have Pets Best.
Insurer: Pets Best
By: Sandy
So Many Pets
With two cats with chronic health issues and. Doberman Pinscher who gets into trouble. We file a lot of claims. Pets Best has never denied a claim. Even the $7000 claim went right through.
Very very happy.
"Being a long time dog owner, when we got our most recent 2 dogs we decided to be proactive about long term financial protection from catastrophic disease or injury. One of the dogs developed a very serious neurological disorder and requires significant meds and treatment. Pets Best has covered the expenses without issues or challenges. We are grateful to have a quality company standing behind their product. We could not be more happy with our decision
Insurer: Pets Best
By: Art
Jordy’s stomach issue
Jordy started throwing up daily, I took him to our local clinic, they took X-rays. He was referred to Nelson’s Veterinary Clinic to be further examined by Dr. T. Taylor. Jordy was diagnosed with an obstruction inside his stomach at rectum. He had surgery the next day. A growth was removed and sent for testing, results later determined non cancerous. He is still recovering from surgery but is doing a lot better. I had difficulty at first speaking with some individuals at ASPCA about records for Jordy for his whole life are only at local clinic, the ones at Dr. T. Taylor’s clinic were only the dates of Jordy’s current medical issue. After speaking with Adin at ASPCA all was understood and they covered all of the care Jordy received thank you very much.
Second Fur Baby
My soul baby battled 2 cancers and Pets Best was there for us through it all. I couldn't have done her expensive cancer treatments if it wasn't for Pets Best. Unfortunately, we lost the battle. But because of Pets Best, I got to spend 5 more months with her post diagnosis I recently ended up adopting a fur baby that I'm fostering and of course I signed up the baby with Pets Best right away. There's no other insurance company that I would trust. My fiance's baby uses Pets Best as well and we always tell our friends and families about how great they are
This must be a scam
I have no idea what kind of scam this is. I took my dog to the vet for itching on his feet.. $369 vet bill. Only $118 of the bill is applied to the deductible. The vet's exam fee is denied! I'll give this fly-by-night outfit one more chance then take it to the NYS Insurance Commissioner.
Insurer: MetLife
By: Craig
Love my MetLife Pet Insurance!
I love having my three babies insured with MetLife Pet Insurance! The claim process is so easy, the peace of mind that it gives me is unmeasurable. My two mischievous Beagles and my Akita Shephard Mix get the best care possible by having MetLife Pet Insurance!
Horrible
Don’t use this pet insurance. Firstly the app never works, which is why the process is horrible. 2nd they considered constipation as a preexisting condition which is why my claim was denied (which is absolutely insane) 3rd customer service is absolutely zero help. I am disputing the claim but I doubt anything will happen. Waste of money. Tell people to not use them!
Great service
"I submitted a claim for my dog's bills due to an illness. The filing process was easy - I was able to just upload the receipts and click a few boxes on the site. Within just a couple days I had an email fully explaining the benefits to which we were entitled (which were great), and I had the check within a week. Having pet insurance is great peace of mind as my little guy gets older. "
Insurer: Pets Best
By: Donna