Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 26, 2025

Quick review and refund!

Quick review and refund!

Insurer: MetLife

By: customer

Verified December 26, 2025

The instructions for filing a claim…

The instructions for filing a claim were very clear and easy to follow. The response times on the claim and on getting the check were good.

Insurer: Spot

By: Susan Farber

Verified December 26, 2025

Hassle free and Fast

They reviewed and paid 2 very expensive claims within a week. No hassle, I did it all online with absolutely zero issues. My dog had to have her front leg amputated because of cancer, I am so grateful for how easy this process was.

Insurer: Spot

By: Jamie Popp

Verified December 26, 2025

Easy experience

Easy experience. Quick reimbursement!

Insurer: MetLife

By: customer

December 26, 2025

I sent claims in in the beginning they…

I sent claims in in the beginning they were great now my dog is maybe five years in and the claims are not being paid no explanation they’re saying it’s an existing condition which it wasn’t. The dog hurt his leg. It was not in an existing condition. they raised my rates because they said I made too many claims and I haven’t put a claim in in over two years and good luck trying to get somebody to call you back.

Insurer: Pets Best

By: Diane D'Elia

Verified December 26, 2025

Prompt payment

Prompt payment. Excellent online processing. Everything a quality insurance company should be.

Insurer: Pumpkin

By: Toby

Verified December 26, 2025

MetLife Insurance for Pets

MetLife Insurance provides comfort in case of pet health emergencies. The app is easy to use and claims are easy to process. Documents are easy to upload and reimbursements can be auto deposited.

Insurer: MetLife

By: Victoria

December 26, 2025

Easy to make claims and receive…

Easy to make claims and receive reimbursement.

Insurer: Pets Best

By: Rich Scott

Verified December 26, 2025

immediate response and fare payment

immediate response and fare payment

Insurer: MetLife

By: Zahra

Verified December 26, 2025

Spot was spot on!!!

Spot has been great. We had our first claim this year and it was handled very quickly. They were very clear in what documents I needed to submit and followed up when I omitted one. The payout was only two weeks after I originally submitted. Everyone I talked to was so kind and professional.

Insurer: Spot

By: Tina Carroll

Compare top pet insurance providers plans.