Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 13, 2025

Quick claims

Claims are easy to file & are quickly decided. An Explanation of Benefits explains what was approved or disapproved & why. The staff is always friendly & helpful.

Insurer: Pumpkin

By: Crafter

Verified September 13, 2025

Pumpkin is tops in my book

Getting pet insurance was the best decision of my life, and Pumpkin has been phenomenal! The reps are all so helpful and kind and the claims process is super easy. I have it set up to get reimbursements deposited directly into my account and their turn around time is quick. So grateful Pumpkin

Insurer: Pumpkin

By: Debbie

Verified September 13, 2025

Human quick and responsible

Every time I called for information a human answered the phone woohoo and was able to give the necessary help and info I needed , their response time is quick and reliable usually with in a day !!!! The insurance money and coverage was also within 24 hours I was totally impressed ! I am so glad I use them thank you

Insurer: Pumpkin

By: Annette

September 13, 2025

If you're on the fence about your pet insurance......

When Embrace says submitting claims is easy, they aren't kidding. When I chose my dogs insurance, I was up in the air as to which one would be best. I've always had pets, but never had pet insurance. I'm very happy with my choice. My claim went through and was paid extremely quick.

Insurer: Embrace

By: Leslie M

September 13, 2025

Love how easy and quick the claim process is!

Submitting a claim is so easy and takes literally minutes. The review process is so quick too! I'm spoiled! Gonna take a lot to have another insurance woo me away from Embrace!

Insurer: Embrace

By: Susana Rios

September 13, 2025

Just made a claim for our Boys Wellness…

Just made a claim for our Boys Wellness Check and it was easier than trying to catch them to go to the Doctor? LOL Thank you, It's very easy to submit claims on your webpage.

Insurer: Embrace

By: Ron Wulff

September 13, 2025

Excellent Insurance For Your Pet

I had the pleasure to work with McKayla with ordering a prescription for my dog. She made it very easy and had everything taken care of within minutes. I then worked with Meagan in the insurance department for getting invoices sent to me and that went off without a hitch as well. I would recommend Fetch insurance to anyone looking to insure a pet. Fetch is doing everything they said they would and the people behind the scenes are very professional and courteous.

Insurer: Fetch

By: Paul

Verified September 13, 2025

Great pet insurance and easy to use

I love how clearcut it is to be able to file a claim, upload my receipts, and receive the money back. All within a timely fashion.

Insurer: Spot

By: Cristina Arecco

September 13, 2025

diagnosis list confusion

My issue is the fact that the diagnosis my dog is being treated for, osteosarcoma, is not included in your diagnosis list. other than that you folks are great.

Insurer: Embrace

By: JOANNE LARSEN

September 12, 2025

Bark up another tree. Stay away!

This company USED to be a decent company. NOW, it does not respond to emailsm nor calls. No one even answers the phone. We had over $1200.00 in claims and NOT ONE of them are eligible to be paid or for three months they are still "pending". What the negative reviews are stating IS TRUE!! DO NOT sign with this company. I am cancelling today!!! So tired of waiting to hear about "pending" claims though we and the animal hospital have submitted everything that was requested. BYE

Insurer: Embrace

By: P A F

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