Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Still waiting for my reimbursement for…
Still waiting for my reimbursement for my claim. I emailed. So far no response.
Insurer: Spot
By: ROBERT TOBIAS
I’ve been with Healthy Paws for 10…
I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.
Insurer: Healthy Paws
By: Mengyin Li
the overall processing of each claim
the overall processing of each claim that has been submitted. you guys are amazing!!!
Insurer: MetLife
By: Nina Adelberg
I still don't have any information for…
I still don't have any information for my new policy
Insurer: Nationwide
By: customer
Quick and painless claims process
I can't say enough great things about this pet insurance. They are quick and easy to put claims through. My only negative is that I had to use a lot of claims, and they increased my premium by over 56%! It feels like we're being punished for using the insurance. So don't love that, but love the claims process.
Insurer: Embrace
By: Aaron Chung
Easy to make claims and great response time
I have always had an easy time submitting claims on this site and the response has been exceptional. The amount they pay on claims is as good or better than most insurances.
Insurer: Embrace
By: FREDERIC
Prompt response to claims
Prompt response to claims
Insurer: MetLife
By: Madeline Marshall
Excellent service!
Easy to submit a claim and FAST response processing payment. Clear explanations given for coverage. Wish my own insurance was this easy to deal with!
Insurer: Embrace
By: Christine Aron
My dog was insured for 9 years
My dog was insured for 9 years. We never filed a claim. The past two years the policy doubled. $45 to $90 causing me to changed the deductible to get it to $70. This year it doubled again to $158. I cancelled it. Crazy. Worse than BlueCross for humans
Insurer: Embrace
By: jeff greenberg
Thankful for Healthy Paws.
I purchased a Healthy Paws Pet plan prior to bringing my 8 week old Saint Bernard/Italian Mastiff Mix home. I'm thankful I did. At two years old, my dog ruptured her right ccl... During the exam we learned the left ccl was torn and needed surgical repair as well. Due to her size, the Surgeon did not recommend a bilateral TPLO surgery. Which means, we have to pay $10,000.00 per leg. There is no bilateral discount... Initially, I attempted to reach a Healthy Paws representative, in my mind, I thought I would be assigned a case worker to assure me the surgeries were covered. I called multiple times and spoke with a representative who would read my policy to me. After multiple calls I learned Healthy Paws does not give preapproval. In my mind I was waiting for the green light from a representative because I knew if I insurance didn't help with the costs; I would be forced to make a different decision. I realize my preconceived notion added to my stress at the time. I kept the faith and scheduled the first surgery. In June we started with the right TPLO and early September we had the left TPLO. Healthy Paws covered 80% of both surgeries. The app was extremely easy to use, simply upload the documents from the Vet and I would receive compensation shortly after. Although we are still in the early stages of recovery, I am relieved to have Healthy Paws at my side.
Insurer: Healthy Paws
By: Scout's Mom