Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 27, 2025

Best Insurance Out There

We have 2 of our pups insured since they were puppies and it was the best thing we've done for them. One of them is super healthy so we've only had to use the insurance a couple of times due to accidents. However, our other baby is a sickly one and Healthy Paws has been a life saver when it comes to being there to help us lift that financial burden that comes with it. The turn around for refunds is so easy and so fast. I recommend this pet insurance company to those looking for the best care to protect their loved ones.

Insurer: Healthy Paws

By: Evelyn Carrillo-Barahona

Verified December 27, 2025

MetLife pet insurance is a great company

Metlife pet insurance is very easy to navigate. We’ve had other pet insurance that tried every way possible to keep from paying on a claim. MetLife’s app is great for submitting claims and usually the payment is sent in the promised time.

Insurer: MetLife

By: customer

Verified December 27, 2025

great coverage

great coverage, reasonably priced and easy to submit claims. Even covered our dog's CCL surgery!

Insurer: Healthy Paws

By: Ted

Verified December 26, 2025

Claim Reimbursement Speed

The emergency vet being able to submit the claim and process the credit immediately rather than it taking longer to get reimbursed.

Insurer: Trupanion

By: Keri

Verified December 26, 2025

Smooth claim process

Smooth claim process

Insurer: MetLife

By: Sheila

Verified December 26, 2025

Answered all questions and expedited…

Answered all questions and expedited the claim .

Insurer: Spot

By: Clarence Larosa

Verified December 26, 2025

Easy Process, Quick Response

Met Life always responds quickly when you make a claim. The process through the app is easy. They keep you apprised of progress throughout the entire process.

Insurer: MetLife

By: Lew

December 26, 2025

Disappointed Once they review the invoice correctly…

Once they review the invoice correctly they pay quickly. I have called twice and resubmitted at least the same amount to get my dogs annual exam and vaccinations paid. I subscribe for the wellness package also. They finally have corrected one but I have not heard anything on the second dog. The annual visit was October, I submitted immediately and am still trying to get this straight.

Insurer: Pets Best

By: Mollie

December 26, 2025

Losing Confidence in ASPCA insurance

After submitting a previous claim for our dog, when there was a rapid settlement, we are having a devil of a time getting re-imbursed for a relatively small claim for the removal of a large benign lump. ASPCA rep told me that the insurance needed a complete set of medical records associated with the claim. These records were submitted by our veterinarian at the time of treatment and also TWICE by us. Still, after 6 months zero re-imbursement. But no joy, so can’t recommend

Insurer: ASPCA

By: Andrew Flanders

Verified December 26, 2025

Prompt consideration and payment

Prompt consideration and payment

Insurer: Fetch

By: Raymond Bower

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