Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet Cancer
Our cat had a cancerous tumor removed. As you can imagine, it was a lengthy and complex process with several follow up visits. We submitted claims and documentations per Fetch Pet's process. We were promptly reimbursed for the expected amount. You can't ask for better. Thanks!
Insurer: Fetch
By: Bill and family
I’ve had a great experience with Pets…
I’ve had a great experience with Pets Best Insurance. They process claims pretty quickly, which makes a big difference when you’re dealing with vet bills. It also gives me peace of mind knowing I don’t have to hesitate about taking my pet to the vet or emergency hospital if something happens. Having that safety net really helps when you just want to focus on your pet’s health.
Insurer: Pets Best
By: Amanda
Waste of money
Waste of money, the claims process is easy but takes forever to process and get a response and even longer to get a refund. But, quick to take your payment.
Insurer: Pets Best
By: sophia rivera
Claims get paid in a timely mannor
Spot pet insurance offers superior service, good customer support and they pay the claims. I highly recommend Spot Pet Insurance
Insurer: Spot
By: Leonard Petillo
Easy & Quick
The claims process was easy and the turn around was quick. I uploaded a picture of the bill and in 1-2 business days I received the reimbursement. The mobile app is intuitive and user friendly.
Insurer: MetLife
By: Richard & Erika
Helpful …
Fetch has been very helpful through our process after surgery. Worth every penny.
Insurer: Fetch
By: Sylvia
They don't pay claims, period.
We had over $6,000 in claims which were all denied. Our dog suffered a CCL tear (like an ACL in humans) in his left knee. They said it was "probably" related to previous pains in his back and right leg. So they not only denied the surgery for the CCL tear, but they went back and reversed a previously paid claim for emergency vet care when the tear occurred. And so far, they have not paid any of the claims we had for those "previous" pains that they assume to all be related and pre-existing.
Insurer: Spot
By: Jerry Allison
The claim submission process was…simple and prompt.
The claim submission process was simple. Reimbursement was quick. A very positive experience overall.
Insurer: Spot
By: Yvonne
Customer service was great
Customer service was great. I called to verify if the service my dog needed would be covered, given it was dental surgery. I would have been happy either way because I was able to get a good clear answer..... it was covered. The claim process after the fact was fairly easy and smooth. I couldn't be more happy with it.
Insurer: MetLife
By: Gary and Ranger
So quick and easy!
So quick and easy!! Claim was filed and approved within about a day and paid out within a day or 2 after that.
Insurer: MetLife
By: New Customer