Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


October 21, 2025

Great insurance

Luna has given us such a heart ache this year with her unexpected ailments and your company has lived up to its reputation and not given us any issues with our claims. We are very appreciative, we would not be able to afford Luna's treatment otherwise. Thank you so much.

Insurer: Pets Best

Veterinarian: Veterinary Care Group - Little Neck

By: Joseph

Useful
Verified October 21, 2025

I have had pet insurance on my dog for…

I have had pet insurance on my dog for now the last few years I haven't had any major issues they've covered a lot of stuff that I didn't think they would cover also getting reimbursed for medications and doctors visits always helps to pay back on my Care credit card for my dog. I really appreciate having really good health care for my dog

Insurer: MetLife

By: customer

October 21, 2025

denied reimbursement for something i was covered for

I was covered for pet x-rays. When I filed my claim it was denied. I filed for an appeal and they said they never recieved it. I am just cancelling. Terrible.

Insurer: MetLife

By: Rachael Marie McDaniel

Verified October 21, 2025

So easy and quick

It is so easy to file a claim with ASPCA insurance. I can do it all online in minutes. I have used this insurance for 2 years and have no complaints. The payments are quickly deposited into my account within just a few days and I have never had an issue with a claim being paid

Insurer: ASPCA

By: Debbie Fowler

Verified October 21, 2025

BEST PET INSURANCE EVER

have had Healthy Paws Pet insurance for years… I would highly recommend It to everyone. With my last dog, he had to have 2 TPLO's done And Healthy Paws covered everything no questions asked. With my most recent dog he got into a toxin of some sort and was extremely ill. I took him to the emergency vet and he ended up in the ICU for over 3 days. Having Healthy Paws gave me the peace of mind that no matter what Ruger needed I would be able to have done. It's comforting to know that when my dog was so sick and we weren't sure how it was going to turn out that I was able to give him the best chance without the worry of how I was going to pay for it. I'm happy to report that I brought Ruger home almost 2 weeks ago And he is just about back to his happy healthy self. Our cost were Just about $3000 for his stay and treatment at the emergency vet hospital and Healthy Paws covered all but my coinsurance. I paid the bill upon picking him up and within 24 hours. The money was back in my account. So if you want the peace of mind of not having to worry about, can I afford this for my pet or not I suggest Healthy Paws Pet Insurance!

Insurer: Healthy Paws

By: customer

Verified October 21, 2025

The claim was processed promptly

The claim was processed promptly, and I receive payment within a few days of submission.

Insurer: Pumpkin

By: KP

October 21, 2025

Exceptionally slow claims processing

We selected Pets Best at the recommendation of friends, who said they were fast and easy to work with. This hasn't been our experience unfortunately. So far we've submitted 2 claims but both have taken a very long time to be resolved (2nd one has been pending for a month).

Insurer: Pets Best

By: Lindsey Bellere

Verified October 21, 2025

Quick

Quick process

Insurer: MetLife

By: Spencer

Verified October 21, 2025

Easy!

Easy submission of claims and associated approval process.

Insurer: MetLife

By: Amy Scott

Verified October 21, 2025

Complete information makes all the difference!

I've had great results obtaining reimbursement when I am sure to submit the past 6 months of vet records along with invoices and claim information. It didn't go as well with the approach of "Don't have it? No worries, we will reach out to your vet." Those claims got denied most of the time. So, when you submit everything up front, and each item as its own claim, they do deliver and I'm happy to say that I've renewed the annual plan for both of my dogs.

Insurer: Spot

By: M & M Smith

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