Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This company delivers what they stated…
This company delivers what they stated when I signed up. Good coverage and guided me through my first claim with patience and care. This has been the best pet insurance for my two puppies.
Insurer: MetLife
By: customer
Insurance for my new rescue
I purchased insurance for my new rescue dog, Franny. I also purchased the optional wellness option. I took Franny for her wellness checkup and it was so easy to take a picture of the invoice in the app. I was reimbursed the following day. Thankfully, I haven’t needed the illness insurance yet, but I’m so pleased with how easy it was to get reimbursed for wellness!
Insurer: Pets Best
By: Kaci Christina
Don't be deceived by the tons of fake…
Don't be deceived by the tons of fake "invited" reviews the company is producing in order to counter the very real and legitimate continuing trend of negative reviews. Healthy Paws has completely gone down the toilet and is utter garbage now. I had them for my previous dog over a decade, until she passed away a few years ago and they were very good. Took care of everything with only minor issues. So, when I got a new dog, I obtained a new policy with them without question. BIG mistake. Should have read the reviews on places like Reddit and here to see what a trash heap they have become. Healthy Paws of old is gone, and the new Healthy Paws is about massive policy increases and endless garbage BS excuses to not pay claims. Refused to pay my 4 digit medical bill for a procedure I approved because I was confident they would pay, but they refused. Communication is horrible, denials are just arbitrary, appeals non existent, phone support is off shored trash where they just read a script, customers regularly document insane premium increases of 100s of % from their starting point. Stay FAR away from this dumpster fire of a company and do not let them cheat and deceive you with their sudden flood of "positive" reviews they purchased with "invited" positive feedback.
Insurer: Healthy Paws
By: Al
The process for submitting claim and…
The process for submitting claim and quick reimbursement were by far one of the best experiences I and my wife ever experienced with an insurance company. Thank you so much.
Insurer: MetLife
By: Eric Cheffer
Embrace insurance is very deceiving on…
Embrace insurance is very deceiving on how they do their claims. They nit pick all the fees picking only the low fees like a cone for an emergency visit but not the actually emergency exam and medicine. I feel this is a rip off for all customers. Also the claims adjusters are not good trying to have customer do their job and me having to spoon feed them on how to communicate and read their own email. Do not recommend this company for anyone.
Insurer: Embrace
By: JD
Easy to understand and very informative…
Easy to understand and very informative on the coverage
Insurer: MetLife
By: Christel
Embrace is great
Embrace is great. The communication, ease of claim submission and turnaround time. The customer service is on point and exceeds expectations. I would recommend and do it all over again.
Insurer: Embrace
By: customer
Easy to use and very efficient
Easy to use and very efficient. I received my refund within 3 business days.
Insurer: MetLife
By: Maritza Brigante
Easy to use and clear communication…
Easy to use and clear communication about claims!
Insurer: MetLife
By: Shayla Taylor
Fabulous to work with
Fabulous to work with. Processing and submitting documents is a breeze and reimbursements quick, with explanations on what was covered.
Insurer: Spot
By: Diana Rotelli