Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 08, 2026

No coverage, expensive

They don’t cover basically anything! I pay so much every month and I don’t even know what for.

Insurer: Pets Best

By: Bre

March 08, 2026

Our vet was able to contact Trupanion…

Our vet was able to contact Trupanion and get preapproved and paid so I just paid the amount I owed before leaving. So very simple. Everyone I know who has Trupanion is really happy with your service.

Insurer: Trupanion

By: Andrea

March 08, 2026

I have one claim in the last year

I have one claim in the last year. Once I knew what paperwork I needed to submit. The claim was very easy and the payment went straight to my account.

Insurer: MetLife

By: Happy customer

March 08, 2026

Quick claim review and refund.

Quick claim review and refund.

Insurer: MetLife

By: Jamie

March 08, 2026

Great experience!

Claims are reviewed quickly, any time I call customer service the people are helpful, knowledgeable and kind.

Insurer: MetLife

By: Brittany Rice

March 08, 2026

Easy to use app and easy to submit…

Easy to use app and easy to submit claim.

Insurer: MetLife

By: Tanja

March 08, 2026

Pumpkin Insurance Highly Recommended for our furry friends

As a proud dog mom to a miniature schnauzer named Paco, I take his health and wellbeing very seriously. When Paco was about 12 months old, I decided to purchase pet insurance, and I chose Pumpkin because of the flexibility and coverage they offer. One of the main reasons I selected Pumpkin is that the insurance is recognized statewide, which is very helpful for people who may relocate and don’t want the hassle of changing providers. They also offer multiple plan options beyond the standard package, including preventative care. I opted for the preventative care plan along with the 90% reimbursement option, which has worked very well for us. Pumpkin’s pricing is incredibly reasonable, and the claims reimbursement process is very timely. I have found the turnaround time for refunds to be quite fast, and their claims department has been efficient. Customer service has also been excellent. Anytime I have had questions or concerns, the representatives have been knowledgeable and helpful. If I’m unsure whether a cost will be covered, Pumpkin offers a review process where they can estimate what portion of the claim would likely be reimbursed. I typically receive responses within 24 hours. Overall, my experience has been very positive. I would highly recommend Pumpkin Insurance to any pet owner, especially those who value flexibility, responsive customer service, and reliable coverage for their pet.

Insurer: Pumpkin

By: customer

March 08, 2026

"I cannot thank Trupanion enough for…

"I cannot thank Trupanion enough for their exceptional service. their claims team was proactive and communicative. The process was fast, and they explained everything clearly.

Insurer: Trupanion

By: Pedro Moya

March 08, 2026

Prompt reimbursements

Prompt reimbursements, reasonable prices, flawless service. Never been declined on a claim.

Insurer: ASPCA

By: Tiara W

March 08, 2026

Embrace takes great care to make sure…

Embrace takes great care to make sure you have the best insurance for your baby. The wellness program will repay you in claims. You will have peace of mind when an emergency comes.

Insurer: Embrace

By: Char

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