Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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13% reduction in coverage without clear/transparent notice
Unfortunately, after having 4 policies with Fetch for several years, we would not recommend this insurer. They hide very significant, material changes to coverage in a lengthy legal documents instead of providing clear information to clients at renewals. As we confirmed with now 3 other clients, it is very likely they that many Fetch clients are unaware that the company effectively lowered their reimbursements by 13% by suddenly stopping to cover the Ontario HST. We only found out the hard way after submitting a claim. If you are an Ontario based client- I hope you’re aware
Insurer: Fetch Canada
By: Lenka
Nationwide covers bunnies!!!
So blessed that Nationwide covers rabbits! I got connected with Elaine and she was one of the nicest people I have ever talked with on the phone. I could seriously tell that she cared about making sure I was informed in making my decision for my bunny. The monthly payments are affordable and it’s nice to know I now have a safety net to rely on if something were to happen to my sweet girl. Thank you Nationwide and thank you to Elaine!!
Insurer: Nationwide
By: Brendyn
MetLife has the pet plan well…
MetLife has the pet plan well organized. Submissions are easy. Follow the instructions and MetLife pays.
Insurer: MetLife
By: customer
Fantastic turnaround time and…
Fantastic turnaround time and reimbursement! Thanks
Insurer: Healthy Paws
By: Ed Bernsten
The agent was especially kind
The agent was especially kind. The coverage is a little pricey and only covers 80% of the expens but I do have 6 rabbits so there's that.
Insurer: Nationwide
By: Aaron Burks
I have yet to know whether or not I’ve…
I have yet to know whether or not I’ve been approved for pet insurance. I’m trying to switch from a different company.
Insurer: Nationwide
By: Kaitg
Very unhappy with your benefits…
Very unhappy with your benefits schedule upon reading my current policies w/ my other two dogs the changes to your reimbursement schedules is ridiculous and Maddie will be w/ another company
Insurer: Nationwide
By: Gaby T
Filing Insurance Claims are Easy
I just filed my first Insurance Claim with my mobile app and it was very easy. I have 2 cats with 2 claims to file and it took like 4 mins.
Insurer: ASPCA
By: Dee L
Terrible experience
Terrible experience. Don't waste your money. We have never had pet insurance before… And after dealing with Petsbest for 7 months and getting all types of excuses and denials (and then told I'm only halfway to meeting the $500 deductible)...I canceled.
Insurer: Pets Best
By: Darla
Dissatisfied
Claim turnaround time is longer than usual lately. Filed claim with RX number on receipt and sent photo of label. Figo is requesting more paperwork! This is ridiculous. Hire English speaking reps who are knowledgeable. Service has gone downhill & premiums are higher than ever. A unsatisfied long-time customer.
Insurer: Figo
By: Mm