Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 09, 2026

Thank you🐾

Apollo was diagnosed with EPI last July. It was a scary couple months from when he first started getting sick to when he was diagnosed. It's still a difficult disease to manage, but Pets Best takes all the financial stress away. We cant thank you all enough - without the enzyme supplements you cover for him, he wouldn't be able to live. Thank you💛

Insurer: Pets Best

By: Renee

Useful
March 09, 2026

Satisfactory

It absolutely no problem filing a claim for my pets wellness visit. I also carry emergency for my pet as well. I think the price is is reasonable I think the reimbursement is reasonable as well. Everything is super simple. I’m able to submit stuff through my phone to make it easier. Everything is told to you upfront. My pet insurance isn’t accepted through the vet so I have to submit the claim after I pay, which was stated ahead of time and I had no problem getting reimbursed super simple great experience..

Insurer: Pets Best

Veterinarian: Bulger Veterinary Hospital

By: Corinne

Useful
March 09, 2026

Efficient, Fair and Transparent

The Pets Best claim experience has always been efficient, fair and transparent. We really can't say enough good things about the company

Insurer: Pets Best

Veterinarian: Village Animal Hospital

By: Daryl

Useful
March 09, 2026

Paid for 4 years, 1st claim. Disappointed

Dog cut paw on Sat. Had to go to e-vet 50 miles away..Bill came to almost 2 thousand, NOT including a bandage change in 5 days, and suture removal a week after that. So in all around 2300. Trupanion paid 860, and closed the claim even BEFORE the 2 follow up visits

Insurer: Trupanion

By: Lucy Pope

March 09, 2026

Fast claims

Fast claims

Insurer: MetLife

By: customer

March 09, 2026

Easy to navigate & quick refunds

The website is easy to navigate and they are quick to process my claims. I’ve been happy with this insurance for my two cats.

Insurer: ASPCA

By: Carin Baas

March 09, 2026

Every single claim I have submitted has…

Every single claim I have submitted has been rejected for one stylus reason or another!!! I’ve been lied to, fed false information and have had all my calls and emails gone unanswered!!! My advise…don’t use this SCAM company for your Pets Insurance!!!! Worse mistake of my life!!!!

Insurer: Pets Best

By: Susan Vitta

March 08, 2026

Worth every penny

A good policy is nothing if the insurance company fights claims or is unclear in any way. I’ve had 100% clarity, defined expectations and absolutely no headaches when claims need to be filed. I’ve recommend spot to friends and family, for their amazing coverage and exceptional service.

Insurer: Spot

By: Nicole Regan

March 08, 2026

Cover over half of my pet expenses

Cver over half of my pet expenses. Reimbursement is process quickly especially using acch.

Insurer: Spot

By: Laura

March 08, 2026

Sidney my Lil Girl…Happy Cat

My cat Sidney had surgery for a bladder stone. I submitted my claims to Spot Ins. and they are processing those claims as we speak! Very helpful. I didn’t have preventive. Only Accident snd Illness, but they paid for most of the surgery! Very happy about the results!! I did have to push them to view my case! Very Impressed tho, fast results. 5 stars!!

Insurer: Spot

By: Debra R.

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