Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified January 27, 2026

Dog’s surgery covered no problem!

I was so relieved when my dog’s surgery was covered no problem. We are so so happy.

Insurer: ASPCA

By: Maria Lombardo

Verified January 27, 2026

The whole reason I want this insurance…

The whole reason I want this insurance is to help with vet costs, but I have to get her examined before you will cover her, so what's the point?

Insurer: Nationwide

By: Heaather

January 27, 2026

New MyPetCloud portal is full of issues

Original portal to upload claims was not the best, but it worked. The new mypetcloud portal doesn't work at all. Reviewing my most recent claims, the claim amount shows as $0 and the attachments are just the generic confirmation emails from petsplusus and not the actual invoice or claim. So there's no way to know what was actually being claimed. Attempting to upload a new claim via the browser and after going through mutliple pages of clicking and entering 1 piece of information per page, it tells you it failed to submit the new claim. Also, don't try to use the mypetcloud.com site via your phone as it will force you to download the app and won't allow you to use the website.

Insurer: Pets Plus Us

By: Edward

Useful
Verified January 27, 2026

easy to submit claims

easy to submit claims, relatively rapid turnaround and fair reimbursement. this is my first major experience with Fetch, and I would recommend it to anyone asking. thank you

Insurer: Fetch

By: Margaret Link

Verified January 27, 2026

The reimbursement was very quick.

The reimbursement was very quick.

Insurer: Spot

By: Sarah Mattoso

Verified January 27, 2026

Very easy process for filing a claim…

Very easy process for filing a claim and quick payment. Thanks

Insurer: Pumpkin

By: GURALNICK, DALE

Verified January 27, 2026

Great experience during a very stressful time.

Made three calls to customer service during the latest claim process. Before talking business, the customer service folks always asked how my pet was doing and offered sympathy on her deteriorating health. They were also knowledgable and polite. I filed 2 claims this year, both were processed quickly without a lot of hassle.

Insurer: MetLife

By: RU

Verified January 27, 2026

Peace of Mind

MetLife pet insurance has been such a peace of mind for me and my fury and scaly loved ones! Claims are processed easily and quickly. Thank you!!

Insurer: MetLife

By: Richele

January 27, 2026

We are SO thankful to have ASPCA pet…

We are SO thankful to have ASPCA pet insurance. It makes getting great care for our cats so easy. The claims process is easy and quick.

Insurer: ASPCA

By: Sarah Kesty

Verified January 27, 2026

Thank you Spot!

It was a relief to have Spot Pet Insurance when my dog was sick. I had piece of mind that I didn't have to worry about the cost to help her get better.

Insurer: Spot

By: Megan Meadows

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