Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


January 16, 2018

Very happy

Submitted my claim and received a response in about 2 weeks Very happy

Insurer: Figo

By: Laura

Useful
January 16, 2018

Gum is toxic

Who new Trident gum was toxic to pets, I did not until my chiweenie Gracie got into it. My Chiweenie Gracie ate some Trident gum, I was not certain if it was toxic so the 1st thing I did was call the FREE 24 vet helpline that is provided with my insurance. I was advised to get to the hospital immediately as it is toxic and they even gave me a case number for the vet to call. Gracie did need to stay overnight and my bill ended up being around $1500. Because my deductible was already met for the year with my routine benefits like flea and heartworm all my vaccine and even anal gland expression I received the full 90% reimbursement for the claim, and I got it back direct deposit into my bank account within 10 days. If you are a pet parent like me, Nationwide pet is the only insurance company that is all inclusive and worth every cent I pay them.

Insurer: Nationwide

By: Michele

Useful
Verified January 16, 2018

Treat me like family!

My little Buddy is a curious little guy and sometimes gets himself into trouble. Trupanion has always gone above and beyond to answer my insurance questions and reimburse my claims within a timely manner. I've been using Trupanion for 6 years and have recommended their services to family and friends as well!

Insurer: Trupanion Canada

By: Preet

Useful
January 16, 2018

Every Pet owner Should Have ASPCA Pet Insurance

ASPCA has helped us out with large and small medical issues. We received great coverage for Nelly's epilepsy, from the resulting hospitalization, to the monthly prescriptions. The claims process is simple through the ASPCA app. We are able to file the claim before leaving the vet's office. I tell every new pet owner I know to contract with ASPCA. You'll never know how much you need it until you need it.

Insurer: ASPCA

By: Grace

Useful
January 16, 2018

I have been very pleased with this Pet Insurance.

I have been very pleased with the coverage this insurance has given me and my pups. The first claim took about 2 weeks to receive the payment, after that the claims have been covered in less than a week. They are very willing to assist and answer questions by phone, and the policy is well explained.

Insurer: Pets Best

By: Kathy

Useful
January 16, 2018

Definitely worth it!

When I signed up for pet insurance, I thought I would never need it. But Riker, my belgian malinois puppy, started limping just a few months later. After months of bed rest, xrays, and CT scans, we discovered a bone chip in his elbow, and the vet recommended surgery. I was terrified that we would be excluded from coverage due to my recent signup, or that maybe Healthy Paws would balk at the cost of surgery. However, they covered almost everything, including physical therapy afterwards, and the reimbursement checks were timely. I don't think I would have been able to afford the care on my own. Riker is still recovering, but I'm super happy with Healthy Paws.

Insurer: Healthy Paws

By: Joshua

Useful
January 16, 2018

Very happy we chose ASPCA insurance!

There were SO MANY choices for pet insurance. We are very happy with ASPCA so far. They have processed our claims fairly and as we expected, and using direct deposit get our reimbursement very quickly. I would DEFINITELY recommend them to all pet owners.

Insurer: ASPCA

By: Rosemary

Useful
January 16, 2018

Reliable, Quick, Easy Coverage

Our beloved Bear has had many trips to the vet for various reasons, but I never worry about being covered. Visits, surgeries, prescriptions, they are all covered and the claims processing time is incredibly short. Enrolling in Embrace was one of the best decisions I've ever made.

Insurer: Embrace

By: Meredith

Useful
January 16, 2018

Fast, efficient, caring coverage

As always the Embrace staff quickly and efficiently reviewed our claim. Their communications expertly guided us through the process which provided us peace of mind with regards to our dog's well being.

Insurer: Embrace

By: Aaron

Useful
January 16, 2018

When I downloaded the claim form...

When I downloaded the claim form I was not able to fill it out online , and attach the photo of the itemized bill and email back to claims department .

Insurer: AKC

By: Ron

Useful

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