Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Worst pet insurance I've EVER had - AVOID
We have had pet insurance for 15 years for our pets and have never experience the pathetic treatment we received from Healthy Paws, I am disgusted. Our 7yo Jack Russell somehow developed an abscess in her jaw, possibly from an injury we just don't know. As a result she underwent surgery to remove four teeth due to the abscess. Healthy Paws covered nothing. Most plans do not cover dental cleanings or prophylaxis, and I understand that, this was NOT the case. Had the dental problem came from an injury it is covered, however, I have no idea how this happened, it could very well have been an injury that caused the abscess. I finally found out of the denial almost a month after submission of claim. I would never ever recommend this company. Heading to Nationwide Pet Insurance as advised by my Vets staff.
Insurer: Healthy Paws
By: Bruce
The best
Love pets plus us, covered the tests and it was quick and easy.
Insurer: Pets Plus Us
By: Richard
Claim got paid, and it was fast
The claim process was fast and fair. My vet submitted the claim, I got an email telling me that it was under review, then an email telling me it was approved and the amount I would get. Very easy. Worth it.
Insurer: Embrace
By: Judy
Great experience
Embrace made it possible for us to get our dog the care she needed to save her life during the holiday season. We had no problems with submitting claims or getting approval. Nothing we've submitted has ever been denied and the process is incredibly quick and easy. Thanks Embrace!
Insurer: Embrace
By: Stepfanie
Healthy Paws delivers what they say they will
Healthy Paws delivers what they say they will. Their website lets clients easily compare costs for various annual deductibles and reimbursement percentages. Once the policy is active, they pay what they say they will, no hassles, no arguments. The website makes it easy to submit claims, you can even set it up to have the reimbursement checks deposited automatically into your bank account My 95-lb dog recently underwent extensive surgery for a torn cruciate ligament in her knee, and not only did Healthy Paws cover all the expenses related to her surgery and hospital stay, but they cover all her rehabilitation (physical therapy, underwater treadmill) which is making all the difference in her quick and strong recovery. When I tell our veterinary care professionals that I have Healthy Paws insurance for our dogs, they are always visibly relieved, because they know I will encourage them to do what is best for my pet, even if it is expensive, because I have the support of a great insurance company behind me. The only suggestion I have is that they re-evaluate what they consider "experimental treatments" (which are not covered under their policies). Stem Cell Therapy is becoming more mainstream, and it would be better for my pets if I could consider that type of treatment if the need arises in the future.
Insurer: Healthy Paws
By: boo
Healthy Paws made an awful experience a little easier.
This is our first experience with pet insurance. After the loss of our last dog we wanted to get insurance for our sweet Trooper. Who would have thought he’d go through this injury, but Healthy Paws made our terrible experience easier. Thank God we decided on healthy Paws!
Insurer: Healthy Paws
By: Dina
Quick easy no hassle service
My dog Cooper had and issue which required multiple visits to Tufts. When all associated procedures and visits were completed I submitted the paperwork required and received checks in approximately 10 days. All went smooth and hassle free. My dog had a problem once before and the process went just as smooth. I appreciate their smooth and friendly service.
Insurer: Embrace
By: Norrell
Great Coverage & Really Simple Claims Process
Before I got my 8 week old Great Dane puppy, a friend with a Great Dane suggested I get pet insurance, and full coverage for at least the first year. I'm so glad I did, because at five months old, she was diagnosed with four major heart problems requiring A LOT of medications and frequent visits to her regular vet and a veterinary cardiologist. I chose ASPCA after comparing it with a few other top brands. ASPCA seemed to provide the most in-depth coverage for the rates. In six months, ASPCA insurance has paid out thousands of dollars to cover expensive procedures and medications. The online/app claims process is super easy, and the one time I did have a question, the phone support was great.
Insurer: ASPCA
By: Erin
Excellent service
Excellent service, very prompt on emails/ claim status.
Insurer: Trupanion Canada
By: Dereth
Excellent service
I have always had excellent service from Trupanion. There was only one area of care we disagreed on....our late Oscar had a condition which he survived (other dogs didn't) but it affected his nails for life - they all fell off and grew back (extremely painful condition that is 100 letters long) but when they grew back some came in backwards and were very brittle and split easily so our groomer did not feel comfortable trimming them so I had to have the vet do it for 30.00 per time....I understand your nail trimming policy and totally agree its a grooming issues EXCEPT when something interferes with normal grooming practices such as this. I believe an exception should have been made. Anyways he passed away from cancer probably brought on from that condition as well but alas he is gone and part of my heart with him.
Insurer: Trupanion Canada
By: Jan