Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 15, 2026

They processes claims very fast and…

They processes claims very fast and without nonsense. Direct deposit payments. I have zero complaints. They also have discount for. Veterans. MetLife gets 5 stars from me.

Insurer: MetLife

By: customer

March 15, 2026

Hesitant but sooo glad I have Pumkin insurance

I purchased pet insurance for my cat a couple of years ago after he had urinary issues. Though I bought the insurance after the fact, I had kept it and actually thought of cancelling it the second year. I’m so glad I kept it since my cat ended up getting a broken leg and had to take him to an emergency vet where they kept him comfortable till he required surgery at a specialist vet in a different town the following day! The insurance covered exactly the service I pay for and did so with great customer service. I am definitely keeping this insurance for any other mishaps that the cat may get into. If you’re on the fence about it just remember that your pet is family too. Lol I surely felt at ease knowing that he had the best care and Pumpkin had my back afterwards!

Insurer: Pumpkin

By: Jose

March 15, 2026

Best pet insurance on the market!!

I just couldn’t be more satisfied! It’s such a good investment in terms of their (very reasonable) premium costs to the amount they cover, which is always fair/in accordance with the plan. I’ve never been disappointed by how much of the bill or which bill they cover because it’s always exactly what I expect, and it’s a lot! Also, MetLife is genuinely so fast and responsive it feels like you’re in contact with a small business, not a corporation. I have recommended it to multiple personal and family friends, and will gladly continue doing so! Thank you for making my cat’s veterinary care affordable and non-stressful. Had somebody told me five years ago I’d be this happy with an insurance company, I would have never believed them.

Insurer: MetLife

By: customerEB

March 15, 2026

I think they are easy to make a claim…

I think they are easy to make a claim and respond timely.

Insurer: Pets Best

By: PJ Kobos

March 15, 2026

Customer service handled a change of…

Customer service handled a change of address quickly and flawlessly. The claims I submitted were reviewed and paid quickly.

Insurer: Pumpkin

By: Nancy

March 15, 2026

The ease and promptness of filing the…

The ease and promptness of filing the claim and the reimbursement. Also both of the customer service representatives were so helpful and courteous.

Insurer: Pumpkin

By: Dawn H

March 15, 2026

This claim was easy to submit

This claim was easy to submit, upload documents, and the claim was resolved quickly.

Insurer: MetLife

By: Nathan

March 14, 2026

During the most stressful time with my…

During the most stressful time with my little furry guy, Trupanion made it very easy to submit claims and process them immediately. Thanks for taking some of the stress off a very intense time.

Insurer: Trupanion

By: Kirstie Maynard

March 14, 2026

A Lifesaver

The peace of mind I have knowing I can get my girl the best possible care is invaluable. I’ve had Spot for years now and had to use it recently (only my second time) and the claims process is easy and quick. Thank you, Spot!

Insurer: Spot

By: Emily

March 14, 2026

Had the insurance for a few years

Had the insurance for a few years. When I needed them they were there.

Insurer: Spot

By: DK Peterson

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