Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent Services
MetLife has reviewed and paid my claims in a timely manner. The policy covers wellness claims as well as medical procedures, which I have appreciated with my rescue dog getting his health stabilized. MetLife was recommended by the animal shelter, and I have found their services to be excellent.
Insurer: MetLife
By: Vincent
Superior customer service
Superior customer service: easy claim submission, fast and efficient response to the claim and excellent communications.
Insurer: Healthy Paws
By: Drew Otocka
Great coverage and fast response time
Great coverage and fast response time. Highly recommend
Insurer: Trupanion
By: Christine Bourgeois
Five Star Customer Service
I submitted a first time claim on my cat, Tiberius …he’s never had a health problem in 13 years. I was concerned that my claim was going to be delayed because of an auto generated email asking for all my cats history. He doesnt have any past incidents or vet visits documented. But Gelo, the customer service representative, I spoke with resolved my concern immediately. He was assuring, considerate and a great representative for ASPCA Pet Insurance. I am very happy with the way the process is going and ASPCA Pet Insurance. Thank you.
Insurer: ASPCA
By: Randy Krohn
Reimbursement is quick and convenient
Reimbursement is quick and convenient. It's so nice to have good dog insurance and it's reasonable especially since it's more affordable then our insurance it's terrible. Thank you for being their for our fur babies. ❤️ Kimberlee Ann & Blaine Boyd
Insurer: Figo
By: Kimberlee
Being a mommy of 2 pups
Being a mommy of 2 pups, I have some issues to address to the insurance periodically and always receive needed support and help. The customer support is patient and knowledgeable with all requests and replies in timely manner. Receiving a help from 3 representatives so far, I'd say that this one of the best customer support experience in the last 5 years. Unfortunately, I was unable to increase annual insurance coverage for one of the doggies without complete resetting it, but this is most probably a common policy for all insurances.
Insurer: Embrace
By: Californian
PURCHASED Policies on my 2 Cavalier…
PURCHASED Policies on my 2 Cavalier King Charles Which are known to prone to Heart Murmurs. So we looked for pet insurance that covered this, Nationwide agent stated it would be covered. So we signed them up and kept policy up over $100.00 a month per dog. Several years later Max was diagnosed with a Heart Murmur and was told there's a surgical option to repair it, Our pets are like kids to us, I called Nationwide to get authorization, and was told its not covered, very cold didn't care at all. Then they said $250.00 max benefit. When the surgery costs about $40,000.00 BIG SCAM A big insurance that denies claims made. AVOID AT ALL COSTS Went to SPOT Through Costco they do cover this and the policy costs less.
Insurer: Nationwide
By: MIKE WUSS
A little expensive, but we'll worth it when needed
Helped cover expenses I may not have otherwise been able to when Cadi suddenly collapsed.
Insurer: Trupanion
By: Timothy
Saved my baby's life
My furbaby was brought to the hospital, my bill would have been 3x what i paid, and i would not have been able to pay the bill. I dont know what i would have done without trupanion. Thank you! ❤️
Insurer: Trupanion
By: Veronica
Great Experience! Very Happy!
We have 4 dogs and have only had to use Trupanion on one of them but it was 100% worth it! It is so easy to file a claim and it was processed very quickly.
Insurer: Trupanion
By: Michelle Paolucci