Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Choose Spot Pet Insurance
This is our first time having pet insurance and loving having it. It takes away the stress of what could be a very stressful situation. Claims are easy to submit online and are processed quickly. This is a no-brainer!
Insurer: Spot
By: Teri
Very professional and great claim…
Very professional and great claim processing.
Insurer: MetLife
By: James
I have spent houirs trying to enter the…
I have spent houirs trying to enter the claim thru the app. I finally gave up and subitted thru the website. The speciality canine dentst practice was not listed and the app could not find it either. So there really is no way to add them. We had an emergency visit to Hospital Blue Pearl then were sent on Monday after we saw our regular vet to the Dental speciality Practice- Pearly Bites Veterinary for consultaion and surgery, they ended up removing 9 teeth. OUR APP DOES NOT SEEM TO HAVE THE DATE OF BIRTH RIGHT EITHER, ALTHOUGH SHE IS A RESCUE AND WE ARE GUESSIMATING. I first adopted her on 02/11/2018, vet estimated Spring to be 2-3 yrs of age so vet records show her birthdate as 02/18/2018 There is no easy way to submit any of the invoicing and I do realize that we are probably capped, but this should not be this difficult. Your reps on phone are completely helpless. They could not even find the policy. PLEASE beware if you are considering this company for coverage there are easier ones out there.
Insurer: Embrace
By: Patti JAGISCH
It's fast and easy to file a claim and they're on it!
I've had Pumpkin for a little while now. This is the first time I've tuned in a claim. It was for the annual wellness check up for my dog, Remy. They were quick to acknowledge the claim and got a check out to us right away. It was so easy to file online, just follow their steps. Thanks, Pumpkin!
Insurer: Pumpkin
By: Jean
The ease with which to fill out a claim!
The ease with which to fill out a claim!
Insurer: MetLife
By: Elena
Metlife Pet Works Well
Overall, I am happy with Metlife pet insurance. I love the 100% reimbursement after my annual deductible. I have had a few problems with claims. I had to file an appeal for my cat's visit to an ophthalmologist because the invoice stated it was a deposit even though it was clearly the payment for the visit. Usually, the customer service has been very good.
Insurer: MetLife
By: Julie Sanford
I am so grateful for my MetLife…
I am so grateful for my MetLife benefits. I have been able to navigate some serious health issues for my kitty thank you for the amazing support in getting my claims resolved so I can continue to take care of my little fur baby.
Insurer: MetLife
By: Diane Johnson
Turn around time on claims great
Turn around time on claims great, also explanation of benefits is very clear
Insurer: Spot
By: Donna
So happy with my experience with…
So happy with my experience with MetLife. Great service and claims handled quickly.
Insurer: MetLife
By: Diana Perry