Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


February 05, 2026

Very satisfied - great service!

I've carried Healthy Paws insurance on my girl for 9 years now. When the time finally came where I truly needed the coverage, the company was right there! My dog developed ITP and needed to be hospitalized for several days. They had no problem covering the event - and the subsequent follow-up monitoring and meds are also immediately taken care of. I am so relieved to have Healthy Paws insurance!

Insurer: Healthy Paws

By: Sara H

February 05, 2026

I'm writing this review in hopes of…GETTING AHOLD OF CUSTOMER SERVICE

I'm writing this review in hopes of getting better customer service (someone please respond to my emails and explain why my claim was denied). My dog had an accident and was injured. I pay for an accident-only policy. What is the point of paying for insurance if applicable reimbursements are denied? Very frustrated and upset that I have huge out of pocket expenses- this is exactly what I was trying to avoid when I purchased this pet insurance policy!

Insurer: ASPCA

By: Sarah Jamison

Verified February 05, 2026

Easy to submit and received payment…

Easy to submit and received payment within days!

Insurer: Spot

By: Tiffani Casey

Verified February 04, 2026

Spot has processed my claims in a…

Spot has processed my claims in a timely manner and paid them quickly

Insurer: Spot

By: Todd

Verified February 04, 2026

SO EASY

VERY QUICK & EASY process for reimbursement. Just upload all required documents & allow the team 1-2 weeks to review.

Insurer: Spot

By: jade

February 04, 2026

I pay over $100 a month for this…

I pay over $100 a month for this insurance and when my little dog needed a Liver Biopsy, Pets Best denied my claim saying "not covered".

Insurer: Pets Best

By: Rhonda Vance

Verified February 04, 2026

Easy to work with

Easy to work with. Simple process for submitting claims. And insurance is affordable. Two thumbs up all the way around for Spot Pet Insurance

Insurer: Spot

By: Rymond Shepherd

Verified February 04, 2026

Easy to file a claim and quick review

Easy to file a claim and quick review. The cover a lot and payout quickly.

Insurer: MetLife

By: customer

Verified February 04, 2026

This is the first dog I ever got…

This is the first dog I ever got insurance for. Their prices are better than most, they cover a lot of items and I find it very easy to submit the medical receipts. I just wish it was a little quicker to receive the reimbursement check. But I still give the 5 stars because they make it very easy!

Insurer: Spot

By: Wendy Smith

February 04, 2026

typical insurance scam

Had this pet insurance for 16 month paid fetch an average $64 a month (average because the amount kept going up and down Why? who knows). paid about $1024 plus $551 in vet bills for a total $1575 spent and only received $110. fetch try's to lore you in with large list of coverages but in reality they only cover $10 for those. Not the 80% they post. It is definitely better to put the money away each month and use it when something comes up.

Insurer: Fetch Canada

By: Michael

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